Extended Stay America - Cleveland - Airport - North Olmsted

Sheri-lynn 

on Expedia

a year ago

Don’t stay here ever! 

William 

on Expedia

a year ago

Hotel said did not have reservation for me. Then I was told oversold. I had to log into Expedia to get confirmation to prove I had reservation. Lamps at bed did not work or needed new light bulbs. Some stains on bed sheets. 

Isamar 

on Expedia

a year ago

It smells pretty bad, and the bathroom is old and looks like it has mold 

Brian 

on Expedia

a year ago

It was a bait & switch. Reserved a suite and they gave it to someone else. Had to settle for lesser room. Got to the room and it smelled and was dirty. Your socks turn black walking on that floor. The bathroom smelled like urine, microwave didn’t work, not one dish in room, no coffee pot available. It was too late to change. Absolutely NO effort to resolve when reported next day. Tried to talk to manager and no discount for the absolutely sub standard situation, she couldn’t care less. DO NOT STAY HERE!!! I don’t see how the... read more

Steven 

on Expedia

a year ago

Every part of this hotel needs to be cleaned. 

JENNIFER 

on Expedia

a year ago

First night of two of Extended Stay The guy at the desk was very nice. Helped me when we needed cups etc. when I checked in though the room we originally booked thru here wasn’t available which left us with two beds. It was hard to do with three kids and two adults. Cleanliness wasn’t the greatest. Room didn’t smell too clean. This was first night staying before stones concert in Cleveland second night was at the other location of this hotel in area. Wasn’t impressed at all with the hotel franchise in general. I don’t plan o... read more

George 

on Expedia

a year ago

Really?