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Extended Stay America - Cleveland - Brooklyn
- Hotels
- Brooklyn, OH
About this business
Location details
10300 Cascade Crossing, Brooklyn, OH, 44144, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Check was fine. Dont try to check in early. There is charge. We arrived at 1:45 from another state. Check in was 3. We were just checking to see if it was possible. Never told there was a charge before check in time. Ever. Weird. Anyways. Room was comfy. Bathroom was nice. Some of the furniture was worn, but worked fine. Elevator was stuck when we were checking out. Employee was in it. She was not happy. Price was ok. Would stay again when in the area.
Business response:
Dear Guest, Thank you for sharing your experience. We are pleased you found the room comfortable and that you would consider staying with us again when in the area. We also understand your concern regarding the early check-in fee and appreciate your feedback. Our commitment is to maintain transparency and list our policies on our booking sources to keep our guests informed. Regarding the elevator, our maintenance team has been informed and will ensure it remains in proper working order for the comfort and safety of all guest... read more
Everything was fine.
Room was very nice, staff was wonderful.
Business response:
Dear Guest, We are happy you chose Extended Stay America for your recent visit to the city. It is great to know you found the suite comfortable and the staff wonderful. Your remarks are shared with the team. It was a pleasure having you as our guest, and we hope you will revisit the next time your travel brings you to our area. Sincerely, Hotel Management
Yes but I used the microwave to cook
Business response:
Dear Guest, We are delighted you enjoyed your stay at Extended Stay America. We strive to provide each guest with an exceptional visit; therefore, it is lovely to know that we met your expectations. We hope you will come back whenever your travels bring you to the city. Sincerely, Hotel Management
Buen servicio, propiedad limpia personal atento ,buen estacionamiento cerca de comercios y sitios de alimentos area segura y limpio en general ,el desayuno terrible muy poca variedad no hay opciones
Nice staff, spacious room
Nice place
Business response:
Dear Guest, Thank you for the kind words. It is great that you enjoyed your stay and found the place pleasant. We appreciate your visit and look forward to welcoming you again at Extended Stay America for another comfortable experience. Sincerely, Hotel Management
Room was clean. Bed is uncomfortable.
Business response:
Dear April, Thank you for your feedback. We are pleased that your room met cleanliness expectations and was well-prepared. However, we regret that the bed did not provide the level of comfort you were hoping for, as a good night’s rest is an essential part of a pleasant stay. Your feedback has been shared with our team to explore ways to enhance bedding comfort for future guests. We hope to have the opportunity to welcome you back and provide a more relaxing and restorative experience. Sincerely, Hotel Management
perfect
Frequently asked questions about Extended Stay America - Cleveland - Brooklyn
How is Extended Stay America - Cleveland - Brooklyn rated?
Extended Stay America - Cleveland - Brooklyn has a 3.3 star rating with 2,441 reviews.
When is Extended Stay America - Cleveland - Brooklyn open?
Extended Stay America - Cleveland - Brooklyn is open now. It will close tomorrow at 12:00 a.m.