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Extended Stay America - Cleveland - Brooklyn
- Hotels
- Brooklyn, OH
About this business
Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.
Location details
10300 Cascade Crossing, Brooklyn, OH, 44144, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Great job
Business response:
Dear Joshua, Thank you for your kind words! We're delighted to hear that you had a great experience at Extended Stay America. Our team strives to provide exceptional service and comfort to all our guests. We look forward to welcoming you back for another wonderful stay.Sincerely,Hotel Management
This property was heavily used. Lots of folks sitting around outside in order to smoke. The bathroom door in our room was sticky, like it needed to be cleaned. The shower/tub faucet did not shut off completely constantly dripping.
Business response:
Dear Glenn, Thank you for your feedback. We strive to provide a comfortable and welcoming environment for all our guests. Your comments regarding the bathroom door and faucet have been noted, and we will ensure our maintenance team addresses these issues. We appreciate your input as it helps us improve our services. We hope to have the opportunity to serve you better in the future.Sincerely,Hotel Management
Nice place but the smell is a little strong
Business response:
Dear Pau, Thank you for your feedback. We appreciate your kind words about our accommodations. We understand the importance of a pleasant atmosphere and continuously work to ensure our guests' comfort. Your comments regarding the scent will be reviewed to maintain a welcoming environment for all our visitors. We look forward to hosting you again for an even more enjoyable experience.Sincerely,Hotel Management
Staff and lodging were excellent
I arrived at 4:30 pm and the room was not ready. The person at the desk said they were one hour behind, could I come back in an hour--5:30 pm. She was very nice. At 5:40 check-in she said that she would put me in another room, canceled the Expedia reservation and create a new registration at the same price. She mentioned that the original was for a handicpped accessible room, the only one they had open, and needed to save that room for someone who needed it. She said Expedia would cancel the cost. The room was very clean, qu... read more
Business response:
Dear Keith, Thank you for sharing your experience. We apologize for the initial inconvenience with your room not being ready. We're glad to hear our team was able to accommodate you with another room promptly and ensure your comfort. We appreciate your understanding and hope you had a pleasant stay with us. We look forward to welcoming you back soon!Sincerely,Hotel Management
Good
Business response:
Dear Vilma, Thank you for your positive feedback about Extended Stay America! We're delighted to hear that you had a pleasant experience with us. Your satisfaction is our priority, and we look forward to welcoming you back for another enjoyable stay soon!Sincerely,Hotel Management
Frequently asked questions about Extended Stay America - Cleveland - Brooklyn
How is Extended Stay America - Cleveland - Brooklyn rated?
Extended Stay America - Cleveland - Brooklyn has a 4.2 star rating with 1,475 reviews.
When is Extended Stay America - Cleveland - Brooklyn open?
Extended Stay America - Cleveland - Brooklyn is open now. It will close tomorrow at 12:00 a.m.