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Extended Stay America - Cleveland - Brooklyn
- Hotels
- Brooklyn, OH
About this business
Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.
Location details
10300 Cascade Crossing, Brooklyn, OH, 44144, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
There was a lot of transient type people hanging around the side door smoking and people hanging out in cars in the parking lot. elevator stunk as did the hallways obviously people were smoking cigarettes and weed so would not recommend this place. the only plus was that the room was clean.
Business response:
Dear Linda, Thank you for staying with us and bringing the smoke-related issues to our attention. Our hotel strictly prohibits smoking in designated areas, and we are grateful for your feedback and prompt response to address this. Your comfort and safety are our top priorities, and we apologize for any inconvenience caused by the behavior of other guests. We take your feedback seriously and will take appropriate measures to ensure a more enjoyable environment. We are delighted that your room met your cleanliness expectations... read more
The place was clean-ish. I felt like I was staying at a crack house tho. Beds were terrible. Everything smelled like pot. Staff was friendly. Not what i was expecting from an Extended Stay. I wont be back.
Business response:
Dear Sarah, Thank you for your feedback. We sincerely apologize for the issues you experienced during your stay. Ensuring a clean and comfortable environment is our priority, and we regret that we fell short in this instance. Your comments have been noted and will be addressed promptly. We appreciate your kind words about our staff and will share your feedback with them. We understand your disappointment and are committed to improving. Should you reconsider, we would be grateful for another opportunity to provide you with a ... read more
It was a great stay. Staff was nice property was nice
Business response:
Dear William, Thank you for your wonderful feedback! We are delighted you enjoyed your stay at Extended Stay America. Our team strives to provide a pleasant experience, and we're glad to know we met your expectations. We look forward to welcoming you back in the future.Sincerely,Hotel Management
HOF tour. We had a lovely stay. Clean hotel and breakfast, what more do you need.
Business response:
Dear Kimberly, Thank you for your positive feedback about Extended Stay America. We are delighted you had a lovely stay and appreciated the cleanliness and our complimentary grab-and-go breakfast. We can't wait to welcome you back soon!Sincerely,Hotel Management
Frequently asked questions about Extended Stay America - Cleveland - Brooklyn
How is Extended Stay America - Cleveland - Brooklyn rated?
Extended Stay America - Cleveland - Brooklyn has a 4.2 star rating with 1,475 reviews.
When is Extended Stay America - Cleveland - Brooklyn open?
Extended Stay America - Cleveland - Brooklyn is open now. It will close tomorrow at 12:00 a.m.