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Extended Stay America - Cleveland - Brooklyn
- Hotels
- Brooklyn, OH
About this business
Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.
Location details
10300 Cascade Crossing, Brooklyn, OH, 44144, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Even though there were many ni smoking signs posted, the hotel smelled of cigarette smoke.
Business response:
Dear Yvette, Thank you for bringing this to our attention. We apologize for any discomfort caused by the odor in our non-smoking room. We take cleanliness and guest satisfaction seriously, and we will review this matter with our housekeeping team so that our rooms are fresh and odor-free. Your feedback helps us improve, and we hope to exceed your expectations on your next visit.Sincerely,Hotel Management
Great room Nice room and stay
Business response:
Dear Denis, We are thrilled you enjoyed your stay at Extended Stay America! Providing a comfortable and pleasant experience for our guests is our top priority, and we are delighted that you found the room you like. Thank you for choosing our hotel, and we look forward to welcoming you back for another wonderful stay!Sincerely,Hotel Management
Last minute stay. Great price Thank you
Room was minimal but adequate for price. Very little noise issues. Staff were considerate and afforded privacy. Room was neat, but visible dust everywhere. Shower curtain was too short and could easily get water everywhere. On-the-go breakfast selection was extremely limited.
Business response:
Dear Garrett, Thank you for sharing your experience. We're pleased you found the room adequate for the price and experienced minimal noise issues. Your feedback about the visible dust and the shower curtain is valuable, and we'll address these concerns promptly with our housekeeping team to ensure a cleaner environment for our guests. We apologize for the limited breakfast selection and appreciate your understanding. We're committed to improving our services and hope to provide you with an even better experience in the futur... read more
Close to everything
Business response:
Dear Ashley, Thank you for the positive review. We're delighted that you found Extended Stay America conveniently located near everything you needed during your stay. Providing a central and accessible location for our guests is essential, and we're glad you had a positive experience with us. Thank you for choosing us, and we hope to welcome you back again soon!Sincerely,Hotel Management
Frequently asked questions about Extended Stay America - Cleveland - Brooklyn
How is Extended Stay America - Cleveland - Brooklyn rated?
Extended Stay America - Cleveland - Brooklyn has a 4.2 star rating with 1,431 reviews.
When is Extended Stay America - Cleveland - Brooklyn open?
Extended Stay America - Cleveland - Brooklyn is open now. It will close tomorrow at 12:00 a.m.