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Extended Stay America - Columbia - Columbia Corporate Park
- Other
- Columbia, MD
About this business
Location details
8890 Stanford Blvd., Columbia, MD, 21045, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
It was really dirty and had a foul smell. I couldn’t stay there and had to book somewhere else.
Business response:
Dear Jennifer, Thank you for sharing your experience. We sincerely apologize for the issues you encountered during your stay, particularly regarding cleanliness and odor. We understand how disappointing it must have been to leave and find alternative accommodations. Your feedback is invaluable, and we will address these concerns with our housekeeping team to ensure improvements are made. We appreciate your understanding and hope you consider giving us another chance in the future for a more positive experience.Sincerely,Hote... read more
The room had an odor to it. Esthetically the room looked very cheap and cheaply upgraded. There was no breakfast, just a couple of coffee pots and some granola bars. I dont expect much from this level of hotel but this was below those expectations.
Business response:
Dear Michael, Thank you for your feedback. We sincerely apologize for the issues you encountered during your stay. We understand that an unpleasant odor and the overall condition of your room detracted from your experience, and we regret that we did not meet your expectations. Your comments regarding the breakfast offerings are also noted, and we will use your insights to improve our services. We are committed to enhancing the quality of our accommodations and ensuring a more pleasant experience for our guests. We hope you w... read more
Mold mold mold, smells like a combo of mold and cigarettes. I also got propositioned on hotel grounds.
Business response:
Dear Michael, Thank you for your feedback. We sincerely apologize for the issues you faced during your stay. The presence of mold and unpleasant odors is unacceptable, and we take these concerns very seriously. We are committed to maintaining a clean and safe environment for our guests and will address these issues promptly. Additionally, we regret to hear about your experience on hotel grounds and assure you that guest safety is a top priority. Your feedback is invaluable in helping us improve our services, and we hope you ... read more
Outdated Disgusting Roaches
Business response:
Dear Dorenda, Thank you for your feedback. We sincerely apologize for your unpleasant experience and the issues you encountered during your stay. Your concerns regarding cleanliness and maintenance are taken very seriously, and we are committed to addressing these matters with our team. We understand how important a clean and comfortable environment is for our guests. Please know that your comments will help us improve our services. We hope you will consider giving us another chance in the future for a more enjoyable stay.Si... read more
The property was disgusting. Took multiple minutes just to get somebody to the front to check in. Once we got to the room, there were stains all over the carpet, shower had mold and stains all over the walls, and the bathroom floor had disgusting residue everywhere. Would not recommend this place. Stay some where else!!
Business response:
Dear Nick,Thank you for your feedback. We sincerely apologize for the unacceptable condition of the property during your stay, including the cleanliness issues in your room. We understand how important a clean and welcoming environment is for our guests, and it is disappointing to hear that we fell short in this regard. Your comments will be addressed with our housekeeping team to ensure immediate improvements. We appreciate your insights and hope you will consider giving us another opportunity to provide you with a much-imp... read more
Location was perfect for where the event was taken place. Cons: The bathroom was dirty, the tub pipe ran all weekend because it was broken. Someone's pet got loose and pooped on the floor infront of one of the guest room. I notified the from desk and no one cleaned it up, someone stepped into it and it was all over the carpet on the floor.
Terrible stay Dirt everywhere in the room, whatever shown in the picture not opposite in the reality, pet fur everywhere, I booked for double queen bed but given two single bed, asked front desk to clean the dirt response was no house keeping. Not even a penny worth. Bathroom stinks, hair in the tub, sticky carpet
Business response:
Dear Vinay, Thank you for your feedback. We regret to hear that your experience did not meet expectations. The issues you encountered with cleanliness, room type, and service are concerning, and we apologize for any discomfort. Your comments will be reviewed with the team to address these matters and prevent future occurrences. We appreciate your input and hope to offer a more satisfactory stay on your next visit.Sincerely,Hotel Management
Frequently asked questions about Extended Stay America - Columbia - Columbia Corporate Park
How is Extended Stay America - Columbia - Columbia Corporate Park rated?
Extended Stay America - Columbia - Columbia Corporate Park has a 3 star rating with 2,398 reviews.
When is Extended Stay America - Columbia - Columbia Corporate Park open?
Extended Stay America - Columbia - Columbia Corporate Park is open now. It will close tomorrow at 12:00 a.m.