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Extended Stay America - Columbia - Columbia Corporate Park
- Other
- Columbia, MD
About this business
Location details
8890 Stanford Blvd., Columbia, MD, 21045, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Room was awful toilet was clogged carpet was sticky there were two wholes in the walls.
Business response:
Dear Sara, Thank you for your feedback. We are sorry to hear about the issues you encountered during your stay. It is our goal to provide a comfortable and well-maintained environment, and we regret that this was not your experience. Your comments regarding the toilet, carpet, and wall damage will be reviewed with our team so that these concerns can be addressed promptly. We appreciate you bringing this to our attention and hope to have the opportunity to improve your experience in the future.Sincerely,Hotel Management
Super accessible, but the cleaning was terrible, very dirty, the bathroom was dirty even with hairs, a lot of dust, the kitchen and fridge clean, clean floor, super friendly and quick to access
Business response:
Dear Milagro, Thank you for your comments. We're pleased to hear you found the location convenient and appreciated the cleanliness of the kitchen, fridge, and floor. However, we regret to learn about the issues with the bathroom and dust. Providing a thorough and clean environment is crucial, and we will address these concerns with our team to ensure improvements are made. We value your feedback and hope to offer a more satisfactory experience in the future.Sincerely,Hotel Management
The room was very dirty' carpet, walls & floors.
Business response:
Dear Gerald, We are truly sorry to learn about the cleanliness issues you encountered. Maintaining a clean and comfortable environment is a priority for us, and we regret that we fell short during your stay. Your feedback is important, and we are addressing these concerns with our team to ensure such problems are promptly resolved. We appreciate you bringing this to our attention and hope to provide you with a better experience in the future.Sincerely,Hotel Management
Check-in was fine but it was downhill from there. The room was not clean, especially the bathroom which was tiny and dirty. Even some was cloths were still hanging in the bathroom. Never again!
Business response:
Dear Dennis, Thank you for reviewing our hotel. We seek to provide an exceptional experience for each guest; therefore, we regret that your room did not meet your expectations. We apologize for any inconvenience you experienced, and we appreciate you bringing these observations to our attention. We are glad that you liked our check-in. We genuinely hope you will consider giving us another chance in the future to provide you with the stay you deserve.Sincerely,Hotel Management
Terrible hotel It is a terrible hotel. Dirty sheets, broken iron boards, broken lamps, moldy smell, dirty carpets I. The hallway and rooms. All round a Terrible experience. Never again!
Business response:
Dear Temi, Thank you for your feedback. We’re truly sorry to hear about the issues you encountered during your stay. Cleanliness and maintenance are critical, and it’s concerning to learn that we fell short. Your comments will be reviewed with our team to ensure necessary improvements are made. We regret that your experience was not satisfactory and appreciate you bringing these matters to our attention.Sincerely,Hotel Management
Toute l’hôtel sentait très mauvais les draps etait sale la chambre et le sol sentait le canabis.Les toilet sont très sale est bouché.
Business response:
Dear Ansam, On behalf of our entire team, please accept our sincerest apologies for our hotel not meeting your expectations. We do not take these concerns lightly, especially with the cleanliness of our hotel, as this is an essential priority. We will address this matter with our housekeeping team to ensure this does not happen again. We hope you will consider giving us another opportunity to host you in the future and to welcome you back again soon.Sincerely,Hotel Management
They need to upgrade the bathrooms and kitchens. Just upgrade everything
Business response:
Dear ANNA, Thank you for your feedback. We appreciate your suggestion for improvements, particularly in the bathrooms and kitchens. Continuous updates are essential to ensuring a comfortable stay for our guests, and your input helps us identify areas for enhancement. We value your comments and will consider them as we work towards providing a better experience in the future.Sincerely,Hotel Management
No rooms on arrival The room was booked well in advance of our trip date but on arrival within the specified check-in hours, the hotel did not have a room available and we had to find somewhere else to stay.
Business response:
Dear Cassandra, Thank you for bringing this to our attention. We sincerely apologize for the inconvenience you experienced upon arrival. It is important to us that rooms are available as expected, and we regret that this was not the case during your stay. Your feedback is valuable, and we will review our procedures to prevent such issues in the future. We hope to have the opportunity to offer you a more seamless experience next time.Sincerely,Hotel Management
Frequently asked questions about Extended Stay America - Columbia - Columbia Corporate Park
How is Extended Stay America - Columbia - Columbia Corporate Park rated?
Extended Stay America - Columbia - Columbia Corporate Park has a 3 star rating with 2,411 reviews.
When is Extended Stay America - Columbia - Columbia Corporate Park open?
Extended Stay America - Columbia - Columbia Corporate Park is open now. It will close tomorrow at 12:00 a.m.