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Extended Stay America - Columbia - Columbia Corporate Park
- Other
- Columbia, MD
About this business
Location details
8890 Stanford Blvd., Columbia, MD, 21045, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Terrible hotel It is a terrible hotel. Dirty sheets, broken iron boards, broken lamps, moldy smell, dirty carpets I. The hallway and rooms. All round a Terrible experience. Never again!
Business response:
Dear Temi, Thank you for your feedback. We’re truly sorry to hear about the issues you encountered during your stay. Cleanliness and maintenance are critical, and it’s concerning to learn that we fell short. Your comments will be reviewed with our team to ensure necessary improvements are made. We regret that your experience was not satisfactory and appreciate you bringing these matters to our attention.Sincerely,Hotel Management
Toute l’hôtel sentait très mauvais les draps etait sale la chambre et le sol sentait le canabis.Les toilet sont très sale est bouché.
Business response:
Dear Ansam, On behalf of our entire team, please accept our sincerest apologies for our hotel not meeting your expectations. We do not take these concerns lightly, especially with the cleanliness of our hotel, as this is an essential priority. We will address this matter with our housekeeping team to ensure this does not happen again. We hope you will consider giving us another opportunity to host you in the future and to welcome you back again soon.Sincerely,Hotel Management
They need to upgrade the bathrooms and kitchens. Just upgrade everything
Business response:
Dear ANNA, Thank you for your feedback. We appreciate your suggestion for improvements, particularly in the bathrooms and kitchens. Continuous updates are essential to ensuring a comfortable stay for our guests, and your input helps us identify areas for enhancement. We value your comments and will consider them as we work towards providing a better experience in the future.Sincerely,Hotel Management
No rooms on arrival The room was booked well in advance of our trip date but on arrival within the specified check-in hours, the hotel did not have a room available and we had to find somewhere else to stay.
Business response:
Dear Cassandra, Thank you for bringing this to our attention. We sincerely apologize for the inconvenience you experienced upon arrival. It is important to us that rooms are available as expected, and we regret that this was not the case during your stay. Your feedback is valuable, and we will review our procedures to prevent such issues in the future. We hope to have the opportunity to offer you a more seamless experience next time.Sincerely,Hotel Management
The staff wasn't very helpful responding to any queries. The room was very dirty, bathroom wasn't clean, none of the lights were working. Extremely disappointing experience.
Business response:
Dear VENKATA, Thank you for sharing your experience. We apologize for the lack of assistance and the cleanliness issues you encountered during your stay. It is our goal to provide a comfortable and well-maintained environment for all guests, and we regret that we fell short. Your feedback has been shared with our team to address these concerns and improve our services.Sincerely,Hotel Management
Frequently asked questions about Extended Stay America - Columbia - Columbia Corporate Park
How is Extended Stay America - Columbia - Columbia Corporate Park rated?
Extended Stay America - Columbia - Columbia Corporate Park has a 3 star rating with 2,451 reviews.
When is Extended Stay America - Columbia - Columbia Corporate Park open?
Extended Stay America - Columbia - Columbia Corporate Park is open now. It will close tomorrow at 12:00 a.m.