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Extended Stay America - Columbia - Columbia Corporate Park
- Other
- Columbia, MD
About this business
Location details
8890 Stanford Blvd., Columbia, MD, 21045, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Least amenities possible, grabs d go breakfast was a few trial size granola bars even at 715am. Very small bathroom for two double beds, tiny shampoo and soap, had to buy trial size at Walmart nearby. Towels not bath size. Disappointed will stay next store next time.
Business response:
Dear Janine, Thank you for taking the time to review your experience with us. It was disappointing to read that we did not meet your expectations, and we are truly sorry your stay was anything other than perfect. We are taking appropriate steps to ensure future guests do not encounter the same issues. We hope you will accept our apologies and consider giving us another chance to show you the outstanding service that we typically provide.Sincerely,Hotel Management
Here's a plunger, go fix it! Place was very unkept. Toilet was clogged, so I went to the front desk to report it and request maintenance. I was given a plunger and said to try this.
Business response:
Dear Robert, Thank you for bringing this to our attention. We sincerely apologize for the maintenance issues you encountered with the toilet in your room. We are committed to providing all our guests a comfortable and enjoyable experience; therefore, we truly regret this impacted your stay. Rest assured, we have taken note of your feedback and will address this appropriately. Thank you for bringing this to our attention. We hope to have another opportunity to provide you with the seamless, enjoyable stay you deserve.Sincerel... read more
The property was disgusting. I don't believe that the property staff does any sort of walk throughs of the property at all, inside or out. Dirty linens and towels on the floor outside of the entryways to the rooms. Exterior doors propped open with water bottles/door chocks (unsecure). First room had gnats and smelled like spaghetti. Had to switch rooms. Room cleanliness not the best. A lot of paint and touch-ups needed throughout the entire property. Loud and noisy people. It is located right next to the Howard County Govern... read more
Business response:
Dear Gregory, Thank you for your honest review. On behalf of our entire team, please accept our sincerest apologies for our hotel not meeting your expectations. We do not take these concerns lightly, especially with the cleanliness of our hotel, as this is an essential priority. We will address this matter with our housekeeping associates to ensure it does not happen again. We hope you will consider giving us another opportunity to host you and welcome you back again soon.Sincerely,Hotel Management
Frequently asked questions about Extended Stay America - Columbia - Columbia Corporate Park
How is Extended Stay America - Columbia - Columbia Corporate Park rated?
Extended Stay America - Columbia - Columbia Corporate Park has a 3 star rating with 2,411 reviews.
When is Extended Stay America - Columbia - Columbia Corporate Park open?
Extended Stay America - Columbia - Columbia Corporate Park is open now. It will close tomorrow at 12:00 a.m.