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Extended Stay America - Columbia - Northwest/Harbison
- Hotels
- Irmo, SC
About this business
Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.
Location details
1170 Kinley Rd., Irmo, SC, 29063, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Clean rooms with very friendly staff
I wish I knew before I got there that you would have to ask for the dishes to eating and cooking. Also wish there was a coffee pot in the room so I didn’t have to go to the lobby for it
Business response:
Stephanie, thank you for being our guest. We are pleased if you enjoyed your stay overall; however, we do regret if we missed meeting some of your expectations. We apologize if we disappointed you, and we hope to have another opportunity to welcome you back soon. Sincerely, Hotel Management
This place is ok... The rooms are nice a spacious but definatly bare minimum as far ammenities (bar of soap & shampoo). Had a nice lanolium floor but when I wiped up some water my dog spilled I realized how dirty it was. Not hard to mop a floor inbetween guest. "Grab and go" breakfast is a joke and coffee was so weak. Bed was descent and clean. Furntiure needs undating lots of dings and chips. Hallway was so stinky not sure if someone was cooking or garbage.
Business response:
Jodi, thank you for staying with us. We appreciate all feedback - good and bad - and we take your comments seriously. Please accept our apologies for the cleanliness and maintenance issues you experienced during your stay. Your review has been shared with the team so we can understand what happened and correct our process to ensure a better experience. We would appreciate another opportunity to provide you with a better experience on a future stay. Thanks again! Sincerely, Hotel Management
It was just for a little family treat to give us some well deserved rest relaxation and 1 on 1 time to just do awesome family time it was so nice and quiet ! We will do this again really soon
Business response:
Latasia, thank you for the positive feedback. It is a pleasure knowing your visit with us was an enjoyable one. We look forward to welcoming you again soon at Extended Stay America. Sincerely, Hotel Management
This property was close to where I work at and has great restaurants nearby. The facilities were clean and quiet. The front desk staff was very welcoming and friendly. I would stay there again.
Convenience of location was a plus . Check in was a nightmare. It started with a phone call just hours before we were to arrive from either the hotel manager or the daytime front desk agent … (still not sure ) informing us that the suite we reserved 6 days before would not be ready and that they could split it into two rooms for the same price. Fine . Not what I wanted but what are we gonna do? Main objective was getting into town with just enough time to throw things in the room , freshen up , and leave to grab a quick bite... read more
Business response:
It was disappointing to read that we did not meet your expectations, and we are truly sorry your stay was anything other than perfect. We are taking appropriate steps to ensure future guests do not encounter the same issues. We hope you will accept our apologies and consider giving us another chance to show you the outstanding service that we typically provide. Sincerely, Hotel Management
Frequently asked questions about Extended Stay America - Columbia - Northwest/Harbison
How is Extended Stay America - Columbia - Northwest/Harbison rated?
Extended Stay America - Columbia - Northwest/Harbison has a 4.3 star rating with 1,256 reviews.
When is Extended Stay America - Columbia - Northwest/Harbison open?
Extended Stay America - Columbia - Northwest/Harbison is open now. It will close tomorrow at 12:00 a.m.