This profile has been claimed by the business owner or representative.
Extended Stay America - Columbia - Northwest/Harbison
- Hotels
- Irmo, SC
About this business
Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.
Location details
1170 Kinley Rd., Irmo, SC, 29063, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
My stay When I arrived the system was down and there was a note at check-in for me saying that they overbooked the room that I booked but they gave me two rooms beside each other and I only had to pay for one I had to wait awhile to check in because the system was down but the check-in clerk was very friendly while I wait
Business response:
Monique, it was a pleasure to read your fantastic review about Extended Stay America. We strive to provide every guest with outstanding hospitality, and your compliments serve as an encouragement to all of us. Thank you for the recommendation to future guests. We hope to be your hotel of choice every time you visit our area. Sincerely, Hotel Management
rooms were a nice layout, but had a funky smell Women staff were very helpful and nice, the one man couldnt be bothered. He let us stand there for 20 mins while he smoked and played on his phone outside. Then outside again when checking out, felt like we were putting him out to check us out and get receipts. He would be the reason for not going back.
The check in staff was wonderful. The room was clean except for a bug I saw. When I reported it to the front desk, I was told they were spraying this coming week. Maybe the staff could have apologize..
Business response:
Mary, thank you for selecting Extended Stay America for your recent visit and for sharing your comments. Our team was so pleased to learn you enjoyed your stay, found your suite comfortable and the staff friendly and professional. Thank you for being our guest and we look forward to seeing you in the future! Sincerely, Hotel Management
Like: convenient location to Interstate, restaurants and shopping. Size and room set-up. Dislike: Rooms facing Lake Murray Blvd. are very noisy from loud cars and trucks. Breakfast items were all carb. based.
Business response:
Scott, thank you for choosing to stay at Extended Stay America. We are delighted to hear you had an enjoyable, comfortable stay and our location was perfect for your needs. We appreciate you being our guest and look forward to welcoming you back! Sincerely, Hotel Management
There were some weird noises at night, also no dishes and no coffee pot in the room unless you ask for all this at the desk. The staff was nice. Cracker Barrell is across the parking lot so that was a plus.
Business response:
Olga, thank you for being our guest at Extended Stay America. It's a pleasure to know you liked our courteous associates as well as our proximity to cracker barrel. Kindly note, to ensure the cleanliness of kitchenware, they are kept at the front desk and are delivered to your suite upon request. On behalf of everyone here, we look forward to welcoming you back soon for an even better experience. Sincerely, Hotel Management
Très bien
All the staff we came across was very helpful and friendly. It was very appreciated to have people who were kind and generous with their time. The facility needs a little update (the bathrooms and toilets specifically), but they keep it clean so that helps. I wish the breakfast included something other than granola bars and muffins, and maybe had options for bagels and fresh fruit. Although, given all the covid restrictions, I feel like your hands might be tied a little in that area. Lastly, and this is a personal preference... read more
Frequently asked questions about Extended Stay America - Columbia - Northwest/Harbison
How is Extended Stay America - Columbia - Northwest/Harbison rated?
Extended Stay America - Columbia - Northwest/Harbison has a 4.3 star rating with 1,256 reviews.
When is Extended Stay America - Columbia - Northwest/Harbison open?
Extended Stay America - Columbia - Northwest/Harbison is open now. It will close tomorrow at 12:00 a.m.