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Extended Stay America - Columbia - Northwest/Harbison
- Hotels
- Irmo, SC
About this business
Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.
Location details
1170 Kinley Rd., Irmo, SC, 29063, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Staff was very friendly and helpful but properly needs to be updated. Properly is very dark and "smells". I expected at least a coffee maker in an extended stay. There was no coffee maker or dishes, utensils,etc. Properly seems to cater to month to month rentals where people bring their own supplies and "move in" rather than to travelers.
Business response:
Dear Deborah, Thank you for reviewing our hotel. While we are pleased you loved our friendly staff, we are sorry we missed meeting some of your expectations and the difficulties you experienced, which is not the kind of impression that we want our guests to have. Hence, your comments have been discussed with the concerned individuals to ensure we are consistent with our service delivery. We value your business and hope to welcome you back soon.Sincerely,Hotel Management
THE ROOM WAS VERY CLEAN AND WELL MAINTAINED. THE LAYOUT OF THE ROOM WAS GREAT AS WELL AND I ENJOYED MY TIME IN THE POOL. I DIDNT LIKE THE PRICE TO EXTEND FOR ONE MORE NIGHT!
Nice and easy check in, staff was very nice. I wish there was in room coffee and some dishes.
Business response:
Dear Steven, we are pleased to know your overall stay was satisfactory, and we also appreciate knowing the things that could amplify your visit. We apologize for any inconvenience our lack of room service option caused. Our dining services are listed on our website, and our front desk is always available to assist you and make the most of your stay. In the future, please do not hesitate to ask. We appreciate the feedback and hope to see you the next time you visit the area.Sincerely,Hotel Management
Great apartment style long term accommodation. Front desk people were super helpful and the room was nice and big for our extended stay.
Business response:
Dear Daniel, thank you for sharing such nice feedback for our Extended Stay America. We are delighted to read that you had such a wonderful experience, from our comfortable accommodations to your interactions with our incredible team, who work around the clock to ensure a memorable stay for every guest! We hope to see you again next time you are in the city.Sincerely,Hotel Management
The staff is excellent Katrina is the best I give them 10 thumbs up
Very good hotel Check-in was good, friendly staff. Room was like an apartment, plenty of space and had everything you need. My daughter slept on the king bed, I took the sofa couch and we had a great nights sleep. It was clean, quiet, smelled good. Wouldn’t hesitate to book again!
Business response:
Bethany, thank you for sharing your review of Extended Stay America. We strive to deliver exceptional accommodations and outstanding service to every guest, and we appreciate your noticing our efforts. It was our pleasure accommodating you, and we eagerly await to welcome you and your daughter back soon. Sincerely, Hotel Management
Frequently asked questions about Extended Stay America - Columbia - Northwest/Harbison
How is Extended Stay America - Columbia - Northwest/Harbison rated?
Extended Stay America - Columbia - Northwest/Harbison has a 4.3 star rating with 1,256 reviews.
When is Extended Stay America - Columbia - Northwest/Harbison open?
Extended Stay America - Columbia - Northwest/Harbison is open now. It will close tomorrow at 12:00 a.m.