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Extended Stay America - Columbia - Northwest/Harbison
- Hotels
- Irmo, SC
About this business
Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.
Location details
1170 Kinley Rd., Irmo, SC, 29063, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
The whole experience was well room was clean friendly staff
Business response:
Thank you for the five-star review of Extended Stay America. We are thrilled to read about your fantastic stay and how much you enjoyed your clean room and our cordial staff. We work hard to deliver a great experience for all of our guests so we celebrate reviews such as yours. We look forward to welcoming you back on your next visit. Sincerely, Hotel Management
Business response:
It was a pleasure having you as our guest at Extended Stay America. We strive daily to please our guests and your feedback tells us we are meeting those goals. Thank you for taking the time to share your perfect rating. We look forward to your return visit. Sincerely, Hotel Management
Everything about this hotel is excellent there isnt anything i can change about this place. Very friendly and provides the service i request
Business response:
Monica, thank you for your terrific review! It is so nice to read your positive comments about our service and accommodations. We appreciate your business and hope you will always choose Extended Stay America for your future stays. Sincerely, Hotel Management
The best hotel to stay at This hotel has been the best place ive stayed in awhile. Due to the virus ive been out of a home due to elder family health concerns. The staff mrs. Laurie has been excellent. Service and needs is met when needed.
Business response:
Monica, it is a pleasure having you as our guest at Extended Stay America. We appreciate your kind words and compliments regarding your stay. We strive to make sure our guests are comfortable and safe during this unprecedented time we are going through, and we appreciate you recognizing our efforts. We will let Laurie know that you mentioned her in your review. Thank you again for staying with us - we appreciate your business! Sincerely, Hotel Management
I like because a quite place clean rooms excelent service and help me with all I needed
Business response:
Thank you so much for your positive feedback about your experience. Here at Extended Stay America, we take pride in creating a memorable, exceptional 'home away from home' for our guests. So we are thrilled to hear our team provided great service. Thank you for posting and sharing your experience. Come back soon - we appreciate your business! Sincerely, Hotel Management
Business response:
Pam, thank you for sharing the nice rating about your experience at Extended Stay America. We are happy to see your stay was pleasant in every way, and we hope to have the pleasure of hosting you again. Sincerely, Hotel Management
Very nice staff, overall room cleaniness was great, hallways smell alittle of smoke just hate my stay was during the covid19 and alot of the extra was closed such as gym, breakfast but overall all my stay was great and will stay again
Business response:
It was our pleasure accommodating you at Extended Stay America. We appreciate you sharing your review with other travelers, and we are delighted you were satisfied with our service and accommodations! However, we regret not meeting some of your expectations. Thank you for choosing our hotel, and we look forward to your next visit with us. Sincerely, Hotel Management
For reserving a room for the night. I paid extra for having 6 people in one room and there wasn’t enough towels or soaps. Then the morning after the continental breakfast wasn’t there when I went, and the front desk person wasn’t anywhere to be found. It was only one night than God. I probably wouldn’t stay there again.
Business response:
We regret your experience with us fell short of what you expected. We are sorry for the problems you faced and we will share your comments with the appropriate team members to be more diligent going forward. We hope you will consider coming here again in the future. Sincerely, Hotel Management
The room was nice but it had a funny smell. I was disappointed that they did not have all the supplies for the kitchen that were advertised, i had to go and ask. I did not sleep well because i was either below the laundry area or the hallway all i heard was what sounded like stomping most of the night on rm 109. And i asked to be on a higher level just to stay away from that very problem and i was put on the bottom floor. I made it work, but i don't think i will stay there again. Thanks
Business response:
Thank you for being our guest. We are sorry for the cleanliness and noise issue you encountered and regret your stay was not a pleasant one. We would have loved the opportunity to resolve this issue while you were here and would have moved you to another room upon request. Moreover, we also regret your disappointment with our kitchenware policy. We hope you will consider a future stay as we would welcome the opportunity to regain your trust. Sincerely, Hotel Management
Frequently asked questions about Extended Stay America - Columbia - Northwest/Harbison
How is Extended Stay America - Columbia - Northwest/Harbison rated?
Extended Stay America - Columbia - Northwest/Harbison has a 4.3 star rating with 1,222 reviews.
When is Extended Stay America - Columbia - Northwest/Harbison open?
Extended Stay America - Columbia - Northwest/Harbison is open now. It will close tomorrow at 12:00 a.m.