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Extended Stay America - Columbia - Northwest/Harbison
- Hotels
- Irmo, SC
About this business
Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.
Location details
1170 Kinley Rd., Irmo, SC, 29063, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
The room was very nice. Everything was clean very well. All was good until the day we were packing to leave and very huge cockroach came from out of the bed that my grandkids had been sleeping in. It scared me. Also, I don't think people should smoke so close to the doors. When we walk out the door and have to past 2 or 3 smoking right at the door, we all know that we're going to come in contact with the smoke. Other than that my stay was pleasant.
Business response:
Gloria, thank you for choosing Extended Stay America. We are happy to know you had a comfortable stay with us and liked your well-appointed suite. However, we regret the inconvenience you had due to the other guests on the property. Also, our pest control provider has serviced the hotel, and we are working to ensure such issues do not happen in the future. On behalf of everyone here, we look forward to welcoming you back soon. Sincerely, Hotel Management
I liked everyone trying to practice social distances But like the piles of trash in the hallways
Business response:
Mila, thank you for choosing to stay at Extended Stay America. We are glad you enjoyed your stay overall, and we appreciate you recognizing our team’s efforts during these uncertain times. However, we are sorry for some oversights that you mentioned. Your comments have been shared with our housekeeping, and we will make sure they are more diligent going forward. We hope to welcome you again whenever your travels bring you back to the area. Sincerely, Hotel Management
Business response:
Stacey, thank you for letting us know your visit to Extended Stay America was perfect in every way. We appreciate you being our guest and look forward to welcoming you back soon. Sincerely, Hotel Management
Business response:
Stacey, thank you for letting us know your visit to Extended Stay America was perfect in every way. We appreciate you being our guest and look forward to welcoming you back soon. Sincerely, Hotel Management
Horrible This was a horrible stay. The cleanliness was not up to par. And at 10am after eating breakfast nearby, we came back to find the maid already cleaning our room. An hour before check out? With my belongings all over the room. It was not a pleasant morning at all. It seems they like to do things quick and easy paying little mind to the guests.
Business response:
Tiffany, thank you for being our guest. We are sorry for the service issue you encountered and regret the disappointment it caused. The situation you described is not acceptable, and we are reviewing this with appropriate team members to ensure this is not repeated. We understand your frustrations and would welcome the opportunity to provide you with a better experience. Sincerely, Hotel Management
Business response:
Scotty, thank you for the perfect rating. We are glad you had a wonderful time at Extended Stay America. It was a pleasure having you as our guest, and we look forward to welcoming you back for another outstanding experience. Sincerely, Hotel Management
Everything was just right the rooms was great Nice service and a very nice staff
Business response:
We appreciate you taking the time to post your review. It is delightful to read how much you enjoyed our excellent accommodations and the service you received from our staff. All of us at Extended Stay America look forward to having you stay with us again. Sincerely, Hotel Management
Business response:
We enjoyed seeing your five-star rating and cannot thank you enough for it. On behalf of everyone here at Extended Stay America, we invite you to come back and stay with us again when in the area! Sincerely, Hotel Management
Business response:
Tiffany, we appreciate you taking the time to share your kind rating with fellow travelers online. Thank you for choosing us, and we look forward to welcoming you back to Extended Stay America. Sincerely, Hotel Management
Frequently asked questions about Extended Stay America - Columbia - Northwest/Harbison
How is Extended Stay America - Columbia - Northwest/Harbison rated?
Extended Stay America - Columbia - Northwest/Harbison has a 4.3 star rating with 1,256 reviews.
When is Extended Stay America - Columbia - Northwest/Harbison open?
Extended Stay America - Columbia - Northwest/Harbison is open now. It will close tomorrow at 12:00 a.m.