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Extended Stay America - Columbia - Northwest/Harbison
- Hotels
- Irmo, SC
About this business
Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.
Location details
1170 Kinley Rd., Irmo, SC, 29063, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
All the staff we came across was very helpful and friendly. It was very appreciated to have people who were kind and generous with their time. The facility needs a little update (the bathrooms and toilets specifically), but they keep it clean so that helps. I wish the breakfast included something other than granola bars and muffins, and maybe had options for bagels and fresh fruit. Although, given all the covid restrictions, I feel like your hands might be tied a little in that area. Lastly, and this is a personal preference... read more
The entire hotel smells like smoke despite saying the rooms are no smoking. It's awful.
Business response:
Sarah, thank you for the review and for sharing your experience. We were glad to read that overall you had a wonderful stay. We adhere to a strict no-smoking policy and enforce it with a cleaning fee when we find evidence of smoking in a guest room. We appreciate you bringing this issue to our attention and apologize for the inconvenience this caused. We appreciate your feedback and hope to have the opportunity to welcome you back to our hotel. Sincerely, Hotel Management
The light in the bathroom took 10 minutes to come on plus i had to hold the stopper to drain the water out the shower also whoever cleaned that room didnt check under the bed it had trash and other people clothing under there
Business response:
Monique, thank you for your review. We are sorry for the issues you encountered and regret the inconvenience caused. Your feedback has been discussed with our housekeeping and maintenance teams to address the problems you outlined. On behalf of everyone here, we look forward to welcoming you back soon for a much better experience. Sincerely, Hotel Management
It was good and worth the money
Business response:
Thank you for rating your stay at Extended Stay America. Nothing is more important than your satisfaction, so we are delighted you gave us a perfect score. We appreciate your business and look forward to seeing you again soon. Sincerely, Hotel Management
Shelter Hotel The room was comfortable. Would have been nice to know it’s a hotel used as a shelter as well.
Business response:
Jacqueline, thank you for reviewing our hotel. We are glad you were pleased with our well-appointed accommodations. However, we regret we were not able to meet some of your expectations. We hope to have the chance to welcome you back and provide you with a better experience. Sincerely, Hotel Management
Frequently asked questions about Extended Stay America - Columbia - Northwest/Harbison
How is Extended Stay America - Columbia - Northwest/Harbison rated?
Extended Stay America - Columbia - Northwest/Harbison has a 4.3 star rating with 1,270 reviews.
When is Extended Stay America - Columbia - Northwest/Harbison open?
Extended Stay America - Columbia - Northwest/Harbison is open now. It will close tomorrow at 12:00 a.m.