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Extended Stay America - Columbia - Northwest/Harbison
- Hotels
- Irmo, SC
About this business
Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.
Location details
1170 Kinley Rd., Irmo, SC, 29063, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Great staff I love coming to this hotel nice rooms reasonable price and once again the staff is awesome
Business response:
Jay, we love having you as a regular guest! We are thrilled to know that you have enjoyed all of your visits with us, and we cannot thank you enough for praising our courteous associates and the comfort of our suites. On behalf of everyone at Extended Stay America, we thank you for your loyalty and recognition and await to welcome you on your next trip. Sincerely, Hotel Management
Business response:
Thank you for being our guest. We hope that overall you enjoyed your stay, and we would love to have another opportunity to welcome you back for a flawless experience. Sincerely, Hotel Management
Business response:
Christina, thank you for letting us know your visit to Extended Stay America was perfect in every way. We appreciate you being our guest and look forward to welcoming you back soon. Sincerely, Hotel Management
While the rooms are very spacious they were somewhat shoddy. Biggest complaint was there was NO breakfast! They said this was due to COVID but it was not made clear on the website or when we checked in. Wasn’t until the morning that we found this out.
Business response:
Joe, thank you for sharing your feedback with us. We regret your disappointment with breakfast not being available. Please know that we have posted this information on our hotels' website, but we will be sure to check the third-party sites to see if this has been mentioned by them. On a positive note, we are glad you liked the spaciousness of your suite. We hope to have an opportunity to serve you again. Sincerely, Hotel Management
The room was very nice. Everything was clean very well. All was good until the day we were packing to leave and very huge cockroach came from out of the bed that my grandkids had been sleeping in. It scared me. Also, I don't think people should smoke so close to the doors. When we walk out the door and have to past 2 or 3 smoking right at the door, we all know that we're going to come in contact with the smoke. Other than that my stay was pleasant.
Business response:
Gloria, thank you for choosing Extended Stay America. We are happy to know you had a comfortable stay with us and liked your well-appointed suite. However, we regret the inconvenience you had due to the other guests on the property. Also, our pest control provider has serviced the hotel, and we are working to ensure such issues do not happen in the future. On behalf of everyone here, we look forward to welcoming you back soon. Sincerely, Hotel Management
I liked everyone trying to practice social distances But like the piles of trash in the hallways
Business response:
Mila, thank you for choosing to stay at Extended Stay America. We are glad you enjoyed your stay overall, and we appreciate you recognizing our team’s efforts during these uncertain times. However, we are sorry for some oversights that you mentioned. Your comments have been shared with our housekeeping, and we will make sure they are more diligent going forward. We hope to welcome you again whenever your travels bring you back to the area. Sincerely, Hotel Management
Business response:
Stacey, thank you for letting us know your visit to Extended Stay America was perfect in every way. We appreciate you being our guest and look forward to welcoming you back soon. Sincerely, Hotel Management
Business response:
Stacey, thank you for letting us know your visit to Extended Stay America was perfect in every way. We appreciate you being our guest and look forward to welcoming you back soon. Sincerely, Hotel Management
Horrible This was a horrible stay. The cleanliness was not up to par. And at 10am after eating breakfast nearby, we came back to find the maid already cleaning our room. An hour before check out? With my belongings all over the room. It was not a pleasant morning at all. It seems they like to do things quick and easy paying little mind to the guests.
Business response:
Tiffany, thank you for being our guest. We are sorry for the service issue you encountered and regret the disappointment it caused. The situation you described is not acceptable, and we are reviewing this with appropriate team members to ensure this is not repeated. We understand your frustrations and would welcome the opportunity to provide you with a better experience. Sincerely, Hotel Management
Frequently asked questions about Extended Stay America - Columbia - Northwest/Harbison
How is Extended Stay America - Columbia - Northwest/Harbison rated?
Extended Stay America - Columbia - Northwest/Harbison has a 4.3 star rating with 1,222 reviews.
When is Extended Stay America - Columbia - Northwest/Harbison open?
Extended Stay America - Columbia - Northwest/Harbison is open now. It will close tomorrow at 12:00 a.m.