This profile has been claimed by the business owner or representative.
Extended Stay America - Columbia - Northwest/Harbison
- Hotels
- Irmo, SC
About this business
Location details
1170 Kinley Rd., Irmo, SC, 29063, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Business response:
Dennis, we appreciate your gracious rating about your stay at Extended Stay America. It means a lot for us to learn that we met all of your expectations. Thank you for being our guest, and we look forward to a future visit. Sincerely, Hotel Management
Business response:
Melanie, thank you for rating your stay at Extended Stay America. Nothing is more important than your satisfaction, so we are delighted you gave us a perfect score. We appreciate your business and look forward to seeing you again soon. Sincerely, Hotel Management
Great staff I love coming to this hotel nice rooms reasonable price and once again the staff is awesome
Business response:
Jay, we love having you as a regular guest! We are thrilled to know that you have enjoyed all of your visits with us, and we cannot thank you enough for praising our courteous associates and the comfort of our suites. On behalf of everyone at Extended Stay America, we thank you for your loyalty and recognition and await to welcome you on your next trip. Sincerely, Hotel Management
Business response:
Thank you for being our guest. We hope that overall you enjoyed your stay, and we would love to have another opportunity to welcome you back for a flawless experience. Sincerely, Hotel Management
Business response:
Christina, thank you for letting us know your visit to Extended Stay America was perfect in every way. We appreciate you being our guest and look forward to welcoming you back soon. Sincerely, Hotel Management
While the rooms are very spacious they were somewhat shoddy. Biggest complaint was there was NO breakfast! They said this was due to COVID but it was not made clear on the website or when we checked in. Wasn’t until the morning that we found this out.
Business response:
Joe, thank you for sharing your feedback with us. We regret your disappointment with breakfast not being available. Please know that we have posted this information on our hotels' website, but we will be sure to check the third-party sites to see if this has been mentioned by them. On a positive note, we are glad you liked the spaciousness of your suite. We hope to have an opportunity to serve you again. Sincerely, Hotel Management
The room was very nice. Everything was clean very well. All was good until the day we were packing to leave and very huge cockroach came from out of the bed that my grandkids had been sleeping in. It scared me. Also, I don't think people should smoke so close to the doors. When we walk out the door and have to past 2 or 3 smoking right at the door, we all know that we're going to come in contact with the smoke. Other than that my stay was pleasant.
Business response:
Gloria, thank you for choosing Extended Stay America. We are happy to know you had a comfortable stay with us and liked your well-appointed suite. However, we regret the inconvenience you had due to the other guests on the property. Also, our pest control provider has serviced the hotel, and we are working to ensure such issues do not happen in the future. On behalf of everyone here, we look forward to welcoming you back soon. Sincerely, Hotel Management
I liked everyone trying to practice social distances But like the piles of trash in the hallways
Business response:
Mila, thank you for choosing to stay at Extended Stay America. We are glad you enjoyed your stay overall, and we appreciate you recognizing our team’s efforts during these uncertain times. However, we are sorry for some oversights that you mentioned. Your comments have been shared with our housekeeping, and we will make sure they are more diligent going forward. We hope to welcome you again whenever your travels bring you back to the area. Sincerely, Hotel Management
Business response:
Stacey, thank you for letting us know your visit to Extended Stay America was perfect in every way. We appreciate you being our guest and look forward to welcoming you back soon. Sincerely, Hotel Management
Frequently asked questions about Extended Stay America - Columbia - Northwest/Harbison
How is Extended Stay America - Columbia - Northwest/Harbison rated?
Extended Stay America - Columbia - Northwest/Harbison has a 3.5 star rating with 1,887 reviews.
When is Extended Stay America - Columbia - Northwest/Harbison open?
Extended Stay America - Columbia - Northwest/Harbison is open now. It will close tomorrow at 12:00 a.m.