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Extended Stay America - Columbia - Northwest/Harbison
- Hotels
- Irmo, SC
About this business
Location details
1170 Kinley Rd., Irmo, SC, 29063, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
My family and I had a nice stay. Everything was clean. Staff was polite and helpful.
Great
Business response:
Dear Guest, Thank you for sharing your experience. We’re so pleased to know you had a great visit and appreciate you choosing Extended Stay America. Hearing from guests who enjoy their time with us is always rewarding. We look forward to welcoming you again soon.Sincerely,Hotel Management
5-Star Review for Extended Stay America – Irmo, SC I recently had the pleasure of staying at the Extended Stay America in Irmo, South Carolina, and I must say—it exceeded all my expectations! From the moment I arrived, I was welcomed with warmth and professionalism. The staff went above and beyond to make my stay comfortable and worry-free. A special thanks to the entire team and the property manager for maintaining such a high standard of hospitality. This location is now truly safe, sanitary, and special. The cleanliness o... read more
Wasn’t anybody to help for the checking out. Cart to transport our luggage were locked up somewhere and nobody can help us. We have to carry our luggage by ourselves from the four floor
Business response:
Dear Guest, Thank you for sharing your feedback with us. We’re sorry for the inconvenience you experienced during your checkout. We understand how frustrating it can be to handle luggage on your own, especially when assistance isn’t readily available. We will ensure this is addressed with our team to improve future experiences. We appreciate your understanding and hope to welcome you back to Extended Stay America soon.Sincerely,Hotel Management
Rooms were older and they tried to update them. After dark found roaches running on counter on the last night we were there. Will not return. Staff was really pleasant and friendly.
Business response:
Dear Guest, We are sorry for the disappointing experience you had during your recent stay with us. It is sad to know that the condition of your room and the cleanliness issues fell short of your expectations. We assure you that we take these concerns seriously and are taking immediate action to address them. We will review our cleaning protocols and pest control measures to prevent similar incidents in the future. On a positive note, we are glad to hear that our staff were friendly and welcoming. We strive to provide excelle... read more
Frequently asked questions about Extended Stay America - Columbia - Northwest/Harbison
How is Extended Stay America - Columbia - Northwest/Harbison rated?
Extended Stay America - Columbia - Northwest/Harbison has a 3.5 star rating with 1,860 reviews.
When is Extended Stay America - Columbia - Northwest/Harbison open?
Extended Stay America - Columbia - Northwest/Harbison is open now. It will close tomorrow at 12:00 a.m.