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Extended Stay America - Columbia - Northwest/Harbison
- Hotels
- Irmo, SC
About this business
Location details
1170 Kinley Rd., Irmo, SC, 29063, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
good
This is a great hotel with a minimum problems for one my room had a problem where the tub water wouldn’t turn on and if they had another room available they would have gave it to me they were so kind about the issue and for another they had no working elevator
Business response:
Dear Courtney, Thank you for sharing your feedback. We are pleased that you enjoyed your overall stay and appreciated our team’s kindness. We apologize for the inconvenience caused by the tub water issue and the non-operational elevator. Please be assured that we take your concerns seriously and are addressing these maintenance matters. Your input is invaluable as we strive to enhance our facilities and service, and we hope you will consider returning for an even more satisfying experience. Sincerely,Hotel Management
Amenities are extra. Room is nice. No dishes unless you pay. No coffee maker. 2 towels and no more unless you pay. Want you to take your own trash to the dumpster. No early check ins or late check outs.
Business response:
Dear Guest, Thank you for taking the time to share your honest feedback. This level of detail is essential to know exactly how we can improve for future experiences. While we are happy to have welcomed you as our guest, we apologize for falling short of delivering the fantastic experience guests have come to expect. We appreciate the constructive criticism and will constantly work towards meeting the expectations we proudly set for each of our guests. On a more positive note, we are glad you found your guest room to your lik... read more
Great service
Business response:
Dear Brittany, Thank you for your recent stay at Extended Stay America and for taking the time to share your feedback. Our staff works hard to ensure every guest has a great experience, and we truly appreciate your kind words about the service they provided during your visit. We look forward to welcoming you back soon!Sincerely,Hotel Management
Frequently asked questions about Extended Stay America - Columbia - Northwest/Harbison
How is Extended Stay America - Columbia - Northwest/Harbison rated?
Extended Stay America - Columbia - Northwest/Harbison has a 3.5 star rating with 1,887 reviews.
When is Extended Stay America - Columbia - Northwest/Harbison open?
Extended Stay America - Columbia - Northwest/Harbison is open now. It will close tomorrow at 12:00 a.m.