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Extended Stay America - Columbia - Northwest/Harbison
- Hotels
- Irmo, SC
About this business
Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.
Location details
1170 Kinley Rd., Irmo, SC, 29063, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Very nice area, quiet, very convenient to all types of stores. Our room (2 bedroom) had way more space than we anticipated! They only had muffins and granola bars for breakfast and also no ice machine. Overall very nice and I’d recommend it!
Business response:
Dear Sherrilyn, Thank you for choosing Extended Stay America! We’re delighted to hear that you enjoyed the spaciousness of your two-bedroom room and appreciated the quiet area. It’s great that our location offered convenience to various stores. We appreciate your feedback about the breakfast options and ice machine, as they help us improve. We hope to welcome you back soon!Sincerely,Hotel Management
Staff was friendly and nice. Made my stay enjoyable
When I first arrived I discovered there was no bathroom in the lobby. Once in the room it smelled clean but in the morning there were several roaches in the bathroom. I made the mistake of leaving my luggage on the floor so hopefully I did not take any roaches home with me. Both front desk staff were very friendly and accommodating. There was also no ice maker in the hotel. There were ice trays in the freezer which I filled up at 9:00pm when I arrived and they were almost frozen when I left at 9 am. They provided instant oat... read more
Business response:
Dear Kim, Thank you for your feedback. We’re glad you found the front desk staff friendly and accommodating, and that you enjoyed the breakfast options. We regret the inconvenience you encountered with the bathroom cleanliness and the ice trays. Your comments will be reviewed to address these concerns and improve our services. We appreciate your input and hope to offer a more comfortable experience in the future.Sincerely,Hotel Management
No ac Room was clean and bed was comfortable. However the ac unit did not work well at all. After night 2 of sweating and being unable to sleep i went to the front desk at 2am aaking to switch rooms. I was told to come back after 7am! I explained i am a travel OR nurse there for assignment and had to be at work at 0630 sp 7am wasnt an option. She stated she didnt know how to switch my room and id have to call the manager. The # on the managers card was the # to the front desk.....i was told the maintenance man looked at the ... read more
Business response:
Dear Heather, We apologize for the inconvenience you experienced with the AC unit during your stay. Ensuring a comfortable environment for our guests is important to us, and we regret that we fell short in this instance. We appreciate your patience and understanding throughout this issue. Your feedback has been shared with our team to address the AC unit in Room 420 promptly. We are glad Amanda could assist you effectively. Thank you for bringing this to our attention. Should your travels bring you back to the area, we would... read more
Not sure we would stay there again Destiny was our check in hostess and she was very pleasant and helpful. 👍 The hotel however, was sketchy at best. We rented a king suite and we ended up being in the basement which was the first floor. The room was spacious and comfortable but the breakfast was non existent. (No hot breakfast just a packaged muffin and a small granola bar. No coffee.🙁
Business response:
Dear Jean, Thank you for your feedback and for recognizing Destiny's pleasant service at Extended Stay America. We appreciate your comments about the spacious and comfortable room. We apologize for any disappointment with our breakfast offerings; we strive to provide a convenient selection and will review your feedback to improve. We hope to welcome you back for an improved experience in the future.Sincerely,Hotel Management
Frequently asked questions about Extended Stay America - Columbia - Northwest/Harbison
How is Extended Stay America - Columbia - Northwest/Harbison rated?
Extended Stay America - Columbia - Northwest/Harbison has a 4.3 star rating with 1,270 reviews.
When is Extended Stay America - Columbia - Northwest/Harbison open?
Extended Stay America - Columbia - Northwest/Harbison is open now. It will close tomorrow at 12:00 a.m.