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Extended Stay America - Columbia - Northwest/Harbison
- Hotels
- Irmo, SC
About this business
Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.
Location details
1170 Kinley Rd., Irmo, SC, 29063, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
No ac Room was clean and bed was comfortable. However the ac unit did not work well at all. After night 2 of sweating and being unable to sleep i went to the front desk at 2am aaking to switch rooms. I was told to come back after 7am! I explained i am a travel OR nurse there for assignment and had to be at work at 0630 sp 7am wasnt an option. She stated she didnt know how to switch my room and id have to call the manager. The # on the managers card was the # to the front desk.....i was told the maintenance man looked at the ... read more
Business response:
Dear Heather, We apologize for the inconvenience you experienced with the AC unit during your stay. Ensuring a comfortable environment for our guests is important to us, and we regret that we fell short in this instance. We appreciate your patience and understanding throughout this issue. Your feedback has been shared with our team to address the AC unit in Room 420 promptly. We are glad Amanda could assist you effectively. Thank you for bringing this to our attention. Should your travels bring you back to the area, we would... read more
Not sure we would stay there again Destiny was our check in hostess and she was very pleasant and helpful. 👍 The hotel however, was sketchy at best. We rented a king suite and we ended up being in the basement which was the first floor. The room was spacious and comfortable but the breakfast was non existent. (No hot breakfast just a packaged muffin and a small granola bar. No coffee.🙁
Business response:
Dear Jean, Thank you for your feedback and for recognizing Destiny's pleasant service at Extended Stay America. We appreciate your comments about the spacious and comfortable room. We apologize for any disappointment with our breakfast offerings; we strive to provide a convenient selection and will review your feedback to improve. We hope to welcome you back for an improved experience in the future.Sincerely,Hotel Management
Easy check in and clean.
The breakfast needs to Improve. They longer breakfast time No ice machine.
Business response:
Dear Annie, Thank you for choosing to stay with us. We sincerely apologize for any inconvenience you encountered regarding our breakfast offerings and timing. Your feedback regarding the quality and duration of breakfast is invaluable, and we will certainly consider it to make necessary improvements. Additionally, we regret the absence of an ice machine during your stay. While we do not have an ice machine, we provide a fridge in each room so guests can conveniently make their ice. We apologize for any inconvenience this may... read more
I enjoyed my stay. Only complaint was I had to kill few bugs.
Business response:
Dear Tiffani, Thank you for staying with us and sharing your review. We are pleased to hear that you had a pleasant stay overall. Our pest control provider regularly services our hotel to maintain our high standards. Your feedback is important to us, and we appreciate knowing where we can redirect our focus in order to improve our hospitality efforts. We enjoyed having you as our guest and hope to have the opportunity to host you again in the future.Sincerely,Hotel Management
Frequently asked questions about Extended Stay America - Columbia - Northwest/Harbison
How is Extended Stay America - Columbia - Northwest/Harbison rated?
Extended Stay America - Columbia - Northwest/Harbison has a 4.3 star rating with 1,222 reviews.
When is Extended Stay America - Columbia - Northwest/Harbison open?
Extended Stay America - Columbia - Northwest/Harbison is open now. It will close tomorrow at 12:00 a.m.