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Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.
1170 Kinley Rd., Irmo, SC, 29063, United States
Get directionsWeekday | Schedule | Status |
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Mon | 12:00 a.m. to Midnight | |
Tue | 12:00 a.m. to Midnight | |
Wed | 12:00 a.m. to Midnight | |
Thu | 12:00 a.m. to Midnight | |
Fri | 12:00 a.m. to Midnight | |
Sat | 12:00 a.m. to Midnight | |
Sun | 12:00 a.m. to Midnight |
Clean and comfortable. The breakfast is not the best, just coffee and some tiny muffins. They can improve in this area.
Business response:
Thank you for your excellent review of Extended Stay America. We are delighted to know you enjoyed a relaxing stay and liked our refreshing property. Also, your feedback regarding our grab-and-go breakfast will be shared with our Brand Leaders to assist them when determining new offerings for future implementation. We appreciate your business and look forward to hosting you again in the future. Sincerely, Hotel Management
The furnishings were very dated and worn. There were no shampoo and conditioner or lotion. The building smelled like smoke. The lady who checked us out was very nice and cordial.
Business response:
Thank you for the feedback. We are glad to read you had an overall satisfactory visit and liked the service provided by our front desk staff. However, we are sorry for not meeting all of your expectations. We will share your valuable comments regarding the condition of our property with our Brand Leaders so that they can take the necessary steps to make our future guests experience a better one. Also, your concern about the odor will be shared with our housekeeping team so that they will be more diligent in their work. Kindl... read more
It was pretty much what you'd expect for a low price deal 3.3 rated hotel and our family of 5 was only there one night/out early next moring while passing through town. Check-in was smooth wit friendly staff and our room was decent (3 double beds), but a few things weren't so good like the sink & the toilet were super slow to drain/backed up a bit, the TV reception was bad on most channels, and we encountered 3 small black bugs during the stay. It was late when we got back after dinner so we were way too tired to bother with... read more
Business response:
Thank you for being our guest. Although you had an overall pleasant stay with us and liked our courteous associates, we are sorry for the issues you had in your room. Your feedback has been discussed with our housekeeping and maintenance department in an effort to improve our service levels moving forward. We urge you all to choose us again as we are confident your next stay will be a much better one. Sincerely, Hotel Management
Thin walls Outside of the heavy footsteps until 4:00am from the room above and the barking dog for hours on end, the stay went great.
Business response:
Kelly, thank you for staying with us and reviewing your experience. We are so sorry for the situation you described regarding excessive noise, and this disrupted your sleep. Our front desk is available to resolve issues like these, and we were not aware of the problems as we would have been happy to try and resolve these issues or move you to another suite. Thank you once again, and we hope you will return as we would love to provide you with a better experience. Sincerely, Hotel Management
Nice location in relation to the highway. Exterior was very attractive. Unfortunately, the room wasn't clean to my expectations. Previous patrons hair in the bathroom, drain was clogged, not sure I'd stay at a ESA again
Business response:
Thank for being our guest. Although you liked our convenient highway location, we regret our hotel did not meet your expectations and you felt we were lacking in cleanliness. We appreciate you letting us know what we could do better and hope you will reconsider another visit, as we would love the opportunity to make a better impression on you. Sincerely, Hotel Management
Extended Stay America - Columbia - Northwest/Harbison has a 4.3 star rating with 1,256 reviews.
Extended Stay America - Columbia - Northwest/Harbison is open now. It will close tomorrow at 12:00 a.m.