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450 Gracern Rd., Columbia, SC, 29210, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Good price. Safe. Room was clean. Good location..close to down t own area
Business response:
Thank you for staying at Extended Stay America. We are delighted to read you liked our convenient location and affordable rates as well as your well-appointed room. It was a pleasure to have you as our guest, and we hope to see you again soon. Sincerely, Hotel Management
Nice This time around, it was not as smooth sailing like it normally is. I guess it’s bc the person was new or from night shift? It took 3 tries before I finally got into a comfortable room. First, I was in noisy area n key did not work, then I was in room tv did not work but finally I got in comfortable room but i was exhausted bc i worked all night and it took an hour or better before I finally had a room that works. But I’m happy.
Business response:
We appreciate your loyalty towards our hotel. It feels good to know you had a pleasant stay with us, but are sorry for the inconvenience you had with your check-in. This is not the impression we like our guests to leave with. Your feedback will be used as a training tool to improve our service going ahead. We hope to have another chance so we can deliver you an exceptional experience. Sincerely, Hotel Management
Nice n comfy Nice comfy n excellent staff though I don’t like that People continue to smoke both cigarettes and weed outside of their door or at the stairway despite the nonsmoking policy. Otherwise I love my room n it’s clean and comfy.
Business response:
Thank you for taking the time to write a review of your stay. We take these matters very seriously and appreciate you bringing this to our attention. We will take the necessary actions to ensure these issues are properly addressed. Hotel Management
Business response:
Thank you for rating your stay at Extended Stay America. Nothing is more important than your satisfaction, so we are delighted you gave us a perfect score. We appreciate your business and look forward to seeing you again soon. Sincerely, Hotel Management
Ended up being a nice stay The room was clean but we stayed on the top floor. In previous stays water would be on the floor dripping from the above floor. So this room was a lot better fewer roaches. Army guy so I'm use to roaches, you may not be.
Business response:
Dexter, please accept my sincere apology for the difficulties you encountered with your room. We appreciate you bringing these issues to my attention and assure you that corrective measures have been taken. Our team's first priority is making sure that every guest has a comfortable stay, and this time we really missed the mark. We truly regret the inconvenience it caused. We hope you will consider and give us an opportunity to serve you in the near future. Sincerely, Hotel Management
A lil hollow can here kids jumping n running in a room above but overall clean m comfortable for a cheap price
Business response:
Pamela, it was a pleasure to have you as our guest at Extended Stay America. We delighted to read you liked our well-kept property and that you found us to be a good value. Thanks again for all of your great feedback, and we look forward to welcoming you and your kids back. Sincerely, Hotel Management
Business response:
Tabitha, thank you for your terrific rating of Extended Stay America. We are pleased your stay with us was an excellent one, and we look forward to welcoming you back again soon. Sincerely, Hotel Management
Nice, cozy and clean. I needed a hotel quick as I came to town due to a family emergency. The hotel was reasonably priced and had all the amenities I needed if I had to make it my “home” for a few weeks.
Business response:
Crystal, thanks for the awesome feedback. We are thrilled to see you thoroughly enjoyed your time with us and were impressed with all that we have to offer. It was a pleasure hosting you at Extended Stay America, and we look forward to serving you again soon. Sincerely, Hotel Management
Business response:
Christy, we appreciate you choosing our hotel and for providing your rating. It was good seeing you were satisfied with our service and facilities, but we are sorry that we couldn't hit the mark of your expectations for a perfect visit. We hope you'll choose to stay with us in the near future. Sincerely, Hotel Management
Extended Stay America - Columbia - West - Interstate-126 has a 3.3 star rating with 2,744 reviews.
Extended Stay America - Columbia - West - Interstate-126 is open now. It will close tomorrow at 12:00 a.m.