Extended Stay America - Columbia - West - Interstate-126

Business response:

Teniliea, thank you for making the Extended Stay America a part of your travel plans. We are thrilled to read you had an amazing stay and that you loved all aspects of our hotel. Your review means the world to us! Thanks again and we look forward to welcoming you back. Sincerely, Hotel Management 

Business response:

Apryl, thank you for your review. We are sorry for the cleanliness and maintenance issues you had in your room, but we are happy it was resolved to your satisfaction. It was a pleasure to have you as our guest, and we hope to see you again soon. Sincerely, Hotel Management 

Business response:

We greatly appreciate your fantastic rating of Extended Stay America. We enjoyed hosting you and hope we will continue to be your hotel of choice when your plans bring you back to our area. Sincerely, Hotel Management 

Business response:

Glenda, we appreciate your gracious rating about your stay at Extended Stay America. It means a lot for us to learn that we were on par with your expectations. Thank you for being our guest, and we look forward to your future visit. Sincerely, Hotel Management 

Business response:

Shannon, thank you for being our guest. It was a pleasure hosting you at Extended Stay America. We appreciate you sharing your nice rating and hope to see you again soon. Sincerely, Hotel Management 

Business response:

Kimberly, thank you for staying with us and letting us know you liked your well-appointed room. That being said, we are sorry for the issue you had with our front desk service. We value your feedback and will use it as a training opportunity to improve our service delivery. Please know our top priority is the safety and security of our guests. We are sorry if any inconvenience occurred while here. We hope you will give us another chance so we can serve you much better. Sincerely, Hotel Management 

Business response:

Paul, thank you for being our guest. It was a pleasure hosting you at Extended Stay America. We appreciate you sharing your nice rating and hope to see you again soon. Sincerely, Hotel Management 

Business response:

Vicky, we can’t thank you enough for the perfect rating of Extended Stay America. Our entire staff strives to provide an exceptional experience for each guest, and we are delighted to see we succeeded in making this happen for you. We look forward to being of your service again whenever you are back here. Sincerely, Hotel Management 

Business response:

Amy, thank you for choosing Extended Stay America. Our staff works hard to ensure each guest has a great experience, so we appreciate your kind words regarding the service they provided during your visit. We will surely share your compliments with them. We look forward to seeing you again soon. Sincerely, Hotel Management