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Extended Stay America - Columbia - West - Interstate-126
- Hotels
- Columbia, SC
About this business
Extended Stay America Hotel Columbia - West - Interstate 126 is located at 450 Gracern Rd, Columbia, SC. This business specializes in Hotels & Motels and Other Lodging.
Location details
450 Gracern Rd., Columbia, SC, 29210, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Business response:
Malik, thank you for taking the time to post a nice rating of Extended Stay America. We always want every guest to have a pleasant experience, and we are glad to see we were able to accomplish this while you were here. We hope you will choose us again so we can impress you on your next trip as well. Sincerely, Hotel Management
It was just real comfortable and nice! I love the way it sat up in room and can cook in there.
Business response:
Thanks for the wonderful feedback. We are thrilled to see you thoroughly enjoyed your time with us and were impressed with all that we have to offer. It was a pleasure hosting you at Extended Stay America, and we look forward to serving you again soon. Sincerely, Hotel Management
A nice surprise for such a low rate Room was clean and exactly what we needed for a short stop along our trip.
Business response:
It was a pleasure having you as our guest at Extended Stay America. We’re thrilled to know you liked your well-maintained room and that you found us to be a great value. Thank you for your kind review. Please come back and see us again soon. Sincerely, Hotel Management
Beware of cockroaches... The staff was wonderful but the the room is less desirable. There were cockroaches where coming in and out of the walls during daylight. We found one in my boyfriend's luggage. Saw one running out of another person's room. It was at least one inch long. Only one burner worked and it was the small one. Checked out bedding and found a big yellow stain ( I hope it was just a stain) on our fitted sheet. Asked the staff for new sheets and they brought us fresh clean ones.
Business response:
Kelisha, thank you for staying with us. Although you liked our courteous service, we are sorry for the cleanliness and maintenance issues you encountered while here. Your review will be taken as a tool to ensure that all procedures within the concerned departments are being followed. We hope to have the opportunity to make it up to you on a future visit. Sincerely, Hotel Management
Good price. Safe. Room was clean. Good location..close to down t own area
Business response:
Thank you for staying at Extended Stay America. We are delighted to read you liked our convenient location and affordable rates as well as your well-appointed room. It was a pleasure to have you as our guest, and we hope to see you again soon. Sincerely, Hotel Management
Nice This time around, it was not as smooth sailing like it normally is. I guess it’s bc the person was new or from night shift? It took 3 tries before I finally got into a comfortable room. First, I was in noisy area n key did not work, then I was in room tv did not work but finally I got in comfortable room but i was exhausted bc i worked all night and it took an hour or better before I finally had a room that works. But I’m happy.
Business response:
We appreciate your loyalty towards our hotel. It feels good to know you had a pleasant stay with us, but are sorry for the inconvenience you had with your check-in. This is not the impression we like our guests to leave with. Your feedback will be used as a training tool to improve our service going ahead. We hope to have another chance so we can deliver you an exceptional experience. Sincerely, Hotel Management
Nice n comfy Nice comfy n excellent staff though I don’t like that People continue to smoke both cigarettes and weed outside of their door or at the stairway despite the nonsmoking policy. Otherwise I love my room n it’s clean and comfy.
Business response:
Thank you for taking the time to write a review of your stay. We take these matters very seriously and appreciate you bringing this to our attention. We will take the necessary actions to ensure these issues are properly addressed. Hotel Management
Business response:
Thank you for rating your stay at Extended Stay America. Nothing is more important than your satisfaction, so we are delighted you gave us a perfect score. We appreciate your business and look forward to seeing you again soon. Sincerely, Hotel Management
Ended up being a nice stay The room was clean but we stayed on the top floor. In previous stays water would be on the floor dripping from the above floor. So this room was a lot better fewer roaches. Army guy so I'm use to roaches, you may not be.
Business response:
Dexter, please accept my sincere apology for the difficulties you encountered with your room. We appreciate you bringing these issues to my attention and assure you that corrective measures have been taken. Our team's first priority is making sure that every guest has a comfortable stay, and this time we really missed the mark. We truly regret the inconvenience it caused. We hope you will consider and give us an opportunity to serve you in the near future. Sincerely, Hotel Management
Frequently asked questions about Extended Stay America - Columbia - West - Interstate-126
How is Extended Stay America - Columbia - West - Interstate-126 rated?
Extended Stay America - Columbia - West - Interstate-126 has a 4.5 star rating with 1,690 reviews.
When is Extended Stay America - Columbia - West - Interstate-126 open?
Extended Stay America - Columbia - West - Interstate-126 is open now. It will close tomorrow at 12:00 a.m.