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Extended Stay America - Columbia - West - Interstate-126
- Hotels
- Columbia, SC
About this business
Extended Stay America Hotel Columbia - West - Interstate 126 is located at 450 Gracern Rd, Columbia, SC. This business specializes in Hotels & Motels and Other Lodging.
Location details
450 Gracern Rd., Columbia, SC, 29210, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Business response:
Terez, thank you for rating your experience at Extended Stay America. We are happy our efforts got us such good review and hope to have the pleasure of hosting you again soon. Sincerely, Hotel Management
Great place to stay. Good management and house Keeping staff
Business response:
Thanks for including Extended Stay America in your travel plans. Making sure that every guest has an excellent experience is our #1 priority, and everyone on the team appreciates hearing these compliments. It was a pleasure hosting you, and we look forward to welcoming you back soon. Sincerely, Hotel Management
Strong residual smoking odor Stayed in very nice extended stay in Texas, expected something similar, this was not close to nice. I have sensitivities to tobacco smoke, we request non smoking but the room reaked of smoke from previous guests. We left after 1 night with lingering health issues. To be fair, bed was comfortable, the room would have been fine if it had not been for the residual smoke smell
Business response:
Douglas, thank you for choosing our brand once again. We are glad to know you had a pleasant visit, but we are sorry for the smoke odor you encountered in your room. We have asked our housekeeping staff to make sure this room receives a deep clean to remove the smell. We hope to have the opportunity to make it up to you on a future stay. Sincerely, Hotel Management
dirty rooms Very unpleasant stay. When we arrived room was not clean, trash was still in the bins, and no toilet paper. Stayed another day thought we could give it another try and when we arrived the next day housekeeping had not cleaned our room and again no toilet paper. I do not recommend this hotel. We checked out early.
Business response:
Lucia, we apologize for the cleanliness issues you experienced during your stay. We are truly sorry your room was not in the spotless condition as it should have been when you arrived. We have addressed this matter with the Head of our Housekeeping department and housekeeping associates to take corrective action so that it does not happen again. We hope you will give us another chance to make it up to you. Sincerely, Hotel Management
Business response:
Donna, thank you for your rating. Although your overall visit was pleasant, we are sorry if any inconvenience was experienced while here. We appreciate you being our guest and hope to see you again soon. Sincerely, Hotel Management
Disappointed Ws looking for modest hotel, so I knew not to expect the best facility, but both lights in the living area were nonfunctioning, the tv was fuzzy, furniture was very rough and torn, smoke detector was dangling from ceiling, toilet would not flush (totally unable to use).
Business response:
Thank you for taking the time to write a review of your stay. We take these matters very seriously and appreciate you bringing this to our attention. We will take the necessary actions to ensure these issues are properly addressed. Hotel Management
Nice hotel They're really good here. Needed a clean and safe place and they are good
Business response:
Thank you for staying at Extended Stay America. We are delighted to read you had a wonderful time here and that you liked our well-kept property. It was a pleasure to have you as our guest, and we hope to see you again soon. Sincerely, Hotel Management
extended comfort for a great great deal overall great service
Business response:
Frank, it was a pleasure having you as our guest at Extended Stay America. We are delighted to read you were treated exceptionally well by our staff. Everyone from our team has appreciated you for highlighting their efforts. Reviews such as yours mean a lot! Thank you, and we look forward to welcoming you back soon. Sincerely, Hotel Management
Business response:
Thank you for being our guest. It was a pleasure hosting you at Extended Stay America. We appreciate you sharing your nice rating and hope to see you again soon. Sincerely, Hotel Management
Frequently asked questions about Extended Stay America - Columbia - West - Interstate-126
How is Extended Stay America - Columbia - West - Interstate-126 rated?
Extended Stay America - Columbia - West - Interstate-126 has a 4.5 star rating with 1,690 reviews.
When is Extended Stay America - Columbia - West - Interstate-126 open?
Extended Stay America - Columbia - West - Interstate-126 is open now. It will close tomorrow at 12:00 a.m.