Extended Stay America - Columbia - West - Interstate-126

Business response:

Thank you for being our guest at Extended Stay America. We are delighted to know our location was convenient for your needs and that you were impressed with the attentive service provided by our staff. We will be sure to share your compliments with our entire team for a job well done! Thanks once more for your business, and we look forward to having you as our guest again in the near future. Sincerely, Hotel Management 

Business response:

We appreciate you sharing your wonderful rating with fellow travelers online. Thank you for choosing us, and we look forward to welcoming you back to Extended Stay America. Sincerely, Hotel Management 

Business response:

Thank you for being our guest and for taking time to review your experience at Extended Stay America. It's so nice to know you found your suite comfortable and you were pleased with the exceptional service from our staff. Thank you for choosing our hotel, and we look forward to welcoming you back soon. Sincerely, Hotel Management 

Business response:

We appreciate you taking the time to write a review about your stay at Extended Stay America. We are pleased that you liked our peaceful property and ideal location which was perfect for your needs. We hope to see you again soon! Sincerely, Hotel Management 

Business response:

Thanks for posting a review so future travelers can read about your pleasant experience here at Extended Stay America. It is a pleasure to read that you were impressed with our convenient location and the great value we offer for the price. We look forward to welcoming you back soon! Sincerely, Hotel Management 

Business response:

Ryan, we appreciate your gracious rating about your stay at Extended Stay America. It means a lot for us to learn that we were on par with your expectations. Thank you for being our guest, and we look forward to your future visit. Sincerely, Hotel Management 

Business response:

Thank you for your review. Although you were overall satisfied with your visit, we are sorry for the cleanliness issues you faced in your room and regret the inconvenience it caused. Your concerns have been shared with our Housekeeping team in an effort to improve our service moving forward. We hope you will consider giving us one more chance so we can redeem ourselves. Sincerely, Hotel Management 

Business response:

Melanie, thank you for your fabulous rating and letting us know your visit to Extended Stay America was exceptional. It was a pleasure having you as our guest, and we look forward to welcoming you again in the near future. Sincerely, Hotel Management 

Business response:

Amy, thank you for taking the time to post your review. We are happy to know you were pleased with the service provided by our staff and had a comfortable time with us. We hope to see you again so we can serve you even better. Sincerely, Hotel Management