Extended Stay America - Columbia - West - Interstate-126

Anonymous 

on Expedia

5 years ago

cockroach infested cheap stay - if you must... 

Anonymous 

on Expedia

5 years ago

The bathroom tub was dirty the floor was sticky i found dead bugs on the floor we got a very small continental breakfast.grits oatmeal granola bars muffins coffee no juice no water it wasnt worth 64.00..i wont be back 

Anonymous 

on Expedia

5 years ago

Worst hotel I've ever stayed at. Came in late (10pm'ish) to check in, and there was no way or staff to check in. They never answered the phone. Eventually someone turned on the lights to the lobby and checked us in. Very odd. We got to the room, it reeked of smoke, phone didn't work, mold in bathroom, very dirty. The only reason we stayed that one night was because we have our daughter's army graduation the next morning. In the morning we checked out at 6am and the staff apologized as they said they have gotten a lot of comp... read more

Anonymous 

on Expedia

5 years ago

Staff Member wasn't concerned with helping me in my situation. I'm a disabled Veteran and I'm not saying that I needed special treatment, however I requested a room on the first floor, however ended up on the third floor. Once I got to the room I complained about the cleanliness and the fact that the television was broken. I was basically told that nothing can be done to assist me because the staff member was getting off work soon. 

Michael 

on Expedia

5 years ago

Stay somewhere else When I arrived, there were no exterior lights on anywhere on or around the building, making it impossible to find my room without getting out of my vehicle to see the door numbers. The room smelled awful, like the room had flooded and never cleaned. The bedding was cheap. The remote for the TV had scum between the buttons from weeks of dirty hands using it. I will never stay at ESA again. If there had been someone in the office when I went to check out, I would have demanded my money back. 

Amy 

on Expedia

5 years ago

This was horrible service here, we were on 3rd floor & had to go get our own linens & then had to put them in laundry ourselves. We didn’t even have anyone offer anything at all the entire week we stayed & it def was not the cleanest place I have ever stayed. 

Liane 

on Expedia

5 years ago

Never stay here Stayed one night to watch a football game, seriously scary. I could see under my door, hear everything the crack heads next door we’re doing at 4,5 and 6 am still. Had no clue where to check in, it’s not marked. Listened to cop sirens and the train between yelling from the partiers next door. The room although looked clean from afar.. sticky and smuggy on every surface. It’s location was not desirable either. Unless you’re a man staying for work or a bunch a guys getting hammered. I would not stay here