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Extended Stay America - Columbia - West - Interstate-126
- Hotels
- Columbia, SC
About this business
Location details
450 Gracern Rd., Columbia, SC, 29210, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Disgusting Pit of a hotel room. This was the worst place I have ever stayed , & I have traveled all over the states and outside of the U.S. I asked for a pet friendly room but didn;t ask for the fleas that came along with it... The decor was hideous and we could not wait to leave the next morning. While driving home we had fleas jumping off of us. The most disgusting place and I will never ever stay in an Extended Stay again. This chain should be ashamed
Business response:
Thank you for the review of your stay. We are sorry for the insects you encountered in your suite during your stay and regret the inconvenience it caused. We have informed our pest control provider and are working to ensure procedures are being followed to prevent such problems in the future. Thank you again, and we hope to have the chance to serve you better on your next visit. Sincerely, Hotel Management
Awful By far the worst hotel I’ve ever stayed in. There were exposed wiring, dirty mirrors, toilet would not flush, and bugs. Do not stay at this hotel if cleanliness is desired!
Business response:
Dear Guest, Thank you for bringing your concerns to our attention. We take these matters very seriously and will take the necessary actions to ensure your concerns are properly addressed. Sincerely, Hotel Management
Stained sheets, horrible Smell. Employees were nice but the room was disgusting
Business response:
Thank you for taking the time to review our hotel and for appreciating our staff. However, we apologize for not living up to our commitment to clean, fresh accommodations during your stay. We take the cleanliness of our rooms very seriously, and steps are already underway to ensure this does not happen again. We can absolutely do better, and we hope you give us the opportunity in the future to prove that to you. Sincerely, Hotel Management
They didnt have my room on arrival had to look for another hotel
Business response:
Thank you for posting a review of your stay with us. We apologize for the problem with your reservation and that we were not able to accommodate you this time. Please be assured we will take appropriate action where necessary to better serve you in the future. We would love to make it up to you and hope you will consider a return visit. Sincerely, Hotel Management
Terrible Experience Arrived after hours and took an hour to get ahold of someone to let us check-in. Room was gross; no toiletries, 1 towel, blood on the shower curtain, toilet broken, room keys didn’t work, etc.
Business response:
Thank you for reviewing your recent stay at our hotel. It was certainly disappointing to read about the problems you experienced at check-in. We will share your remarks with our team so we can ensure these types of mistakes are not repeated. We are sorry for the cleanliness and maintenance issues you experienced in your room. your feedback with the appropriate teams so that corrective measures can be taken. We appreciate you bringing the key card issues to our attention, and we sincerely apologize. It was our pleasure having... read more
Frequently asked questions about Extended Stay America - Columbia - West - Interstate-126
How is Extended Stay America - Columbia - West - Interstate-126 rated?
Extended Stay America - Columbia - West - Interstate-126 has a 3.3 star rating with 2,744 reviews.
When is Extended Stay America - Columbia - West - Interstate-126 open?
Extended Stay America - Columbia - West - Interstate-126 is open now. It will close tomorrow at 12:00 a.m.