Extended Stay America - Columbus - Polaris

Lindsey 

on Expedia

a year ago

Nice staff- everything else was terrible! Had a room right next door to a woman with MULTIPLE DOGS! The scent of dog poop and bleach filled my room and the dogs were yelping and screaming for Hours on end! I ended up crying in the lobby because I was so scared and frustrated with what was happening. I ended up going to Walmart and buy dog food and treats for the hotel worker to give to the person next door to try to get the dogs to stop yelping- TERRIBLE EXPERIENCE and I am trying to get in contact with hotel for a refund! I... read more

Lynnette A 

on Expedia

a year ago

Bathtub was horrible! Not sure if it’s been cleaned in a long time. Smell of hotel and room was of dirty feet. Sheets in bed were paper thin. Heat unit rattled all night long. Floor was sticky. Never again! 

lori 

on Expedia

a year ago

dont book it Though the area was conducive to shops and restaurants, for another $20.00, you could have stayed at a Hilton which I would assume would be spectacularly better! We were not supposed to be booked into a room woth no TV but attended still did... No manager has called us back though I stopped in twice. Really, a super icky place to stay. 

Lori 

on Expedia

a year ago

Terrible stay Staff refused to honor quiet hours and would not address customers slamming doors and playing loud music in the middle of the night. kitchen cabinets had no knobs on them to open them. Door to outside was broken and anyone could get in without a key. Patrons were smoking weed in the rooms and it smelled awful staff would not address these issues even tho they were non smoking rooms. 

Scott 

on Expedia

a year ago

The room had a very dirty feel and smell. The tub drain had a huge hairball and Q tip in it. No soap no extra blanks loud fridge. Bad seal to outer hallway making hallway noise loud. I do not Isidro reviews, but this was pretty bad including the stains on ceiling in bathroom and rusty hinges. 

Sonya 

on Expedia

a year ago

Just needed a place to sleep and shower. Don't know if towels where Stained or dirty, asked for new ones and had to go down to the desk and ask again. Also found someone dirty sock under the edge of the bed. 

Don 

on Expedia

a year ago

Bathroom toilet stop up, sink is not secured to the wall, found hair on toilet seat. No drinking cups. Room lighting is poor. Not very bright