Extended Stay America - Columbus - Polaris

Kevin 

on Expedia

3 years ago

Bathroom sink drain was broken and water ran onto the floor. We informed the front desk and were told it would be fixed. It was not fixed. On the last night we stayed there were ants crawling on the floor and friday morning they were in the bed. 

Angela 

on Expedia

3 years ago

Need to update in app 

Victoria 

on Expedia

3 years ago

Never again! The shower felt slimey and was full of soap scum, water pressure is terrible, floors barely looked swept up or mopped, the cabinets and counters in the kitchen had gunk on them, the whole room smelled of body odor and cigarette smoke when we arrived. 

Maude 

on Expedia

3 years ago

We were told because of Covid there were no dishes in the rooms. The room was only “spot cleaned”. The soap at the sink was open. The hand towels were dingy and there were not enough of them. Clothing from the last people that stayed there was under the bed. 

Brian 

on Expedia

3 years ago

We had a blood stain on one of our pillow cases. Our down blanket was dirty. Our bathroom sink was completely clogged. They had no maintenance onsite so I had to unclog it myself and remove hair and gunk from the drain. No coffee maker in the room. Only one cup and one small trash can for a king suite. The pillows were meant for a twin bed and completely broken down. The room smelled of stale paint and wood chips. The only positive to this place was the staff. Its not their fault the room was horrible and they were very plea... read more

Lisa 

on Expedia

3 years ago

If the room had been under 100-maybe I wouldn’t leave a review but the whole floor smelled like old food-there we’re trash bags in the hallway and when we got to our room it smelled like smoke so bad we almost left but it was too late at night. The sheets were so stiff and scratchy and the carpet was old and filthy. My tennis shoes were sticking to the floor by the elevator.