Extended Stay America - Columbus - Polaris

Anonymous 

on Expedia

4 years ago

I would not recommend this hotel. Pool closed. When we checked in they gave us an unclean room. Second room was a bit better but tub not clean. Bring your own lysol to clean. Dirty towel on back of door. “Breakfast” consisted of packaged muffin/granola bar and oatmeal. 1 out of 2 pots of coffee with a lot of grounds in it. No milk or juice for kids. Not worth $152 a night. 

Caren 

on Expedia

4 years ago

Money Waisted Upon arrival I had to use the restroom and they informed me the had no public restroom so I had to hurry and check in once w get to the room to open my bottle of wine there’s no silverware no dishes and no ice machine so I go to the front desk they say they have none so I had to go to a nearby restaurant now mind you I paid $174.00 for this Extended stay they should be removed from your list 

Heather 

on Expedia

4 years ago

This used to be a great place to stay but has not been upgraded since opening, beds were hard as a rock and the pool was closed! 

Anonymous 

on Expedia

4 years ago

Not to clean 

Anonymous 

on Expedia

4 years ago

The front desk staff was rude. Thre guests above my room were so loud the entire night I could not sleep and the hotel staff refused to do anything about even after i threatened to call thr cpps 

Anonymous 

on Expedia

4 years ago

Called for early check-in (1PM) before a 2pm wedding. Front desk allowed us to check in early (3pm is normal check in time). Showed up at 1pm for check in. Front desk refused to allow us to check in and claimed there was no possibility of an early check in (despite telling us that morning we could check in early over the phone). Also, the front desk workers were nasty and rude through the whole process. Late for wedding.