Extended Stay America - Columbus - Polaris

Anonymous 

on Expedia

4 years ago

Fix your air conditioners The biggest issue was the air conditioners did not work. They kept giving us different rooms, missed the whole day of fun as they wanted us to move rooms. 

Anonymous 

on Expedia

4 years ago

Do not recommend. Room smelled terrible. The people in the conjoined room next to ours were heavy smokers. Complained several times and nothing happened. Small children running around banging on doors unattended. Broken glass in entry way, took over an hour for staff to come and clean. 

Mark 

on Expedia

4 years ago

Don't Stay Here The best part of staying at this hotel was checking out. Rooms are dated. Furniture shows lots of wear. Shower is terrible. I understand no pots & pans/silverware because of pandemic, but No Coffee Maker !! Had to walk across the street to a gas station to get coffee in the morning. Cmon....... 2 nights in a row, same SUV behind my window playing Music (if you can call it that) so loud that it rattled stuff in my room 11 pm & 2 am. I called the front desk, and its finally stopped the 1st night, but took 2 cal... read more

Anonymous 

on Expedia

4 years ago

It’s was clean and had enough space for me to come and go as needed 

Christopher 

on Expedia

4 years ago

Really cold Overall it was a pretty good trip the only fault that we had was was only one bed for 3 and the fact that the Air conditioner heater did not work so the room was cold 

IAN 

on Expedia

5 years ago

Terrible. Room smelled like body odor , hair in the bathroom, no blankets, terrible 

Lk 

on Expedia

5 years ago

There was never anyone at the front desk. You had to ask for everything from kitchen utensils to bedding for sofa bed and towels. They were not sanitizing any common areas. The hotel was dirty and unkept. 

Jennifer 

on Expedia

5 years ago

smells of weed the hotel was dirty. From the minute I walked into the lobby to check in the whole place smelled of weed. It was terrible. I mentioned it to the front desk clerk but obviously there was nothing she could do about it. It smelled the same in the hallway by our room. 

Anonymous 

on Expedia

5 years ago

I come here a lot . And when I checked in I went to see family .. they told me the room was sanitized and all it wasn’t there were crumbs in the microwave .. and old rag behind the bed with webs on it .. brown stuff splashed on the bathroom wall .. I’m soo upset