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Extended Stay America - Columbus - Polaris
- Hotels
- Columbus, OH
About this business
Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.
Location details
8555 Lyra Dr., Columbus, OH, 43240, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Found an old baby bottle under the bed with milk. No bedding for fold out sofa. Had to walk down to front desk for everything.
Business response:
Thank you for staying at our hotel. We are sorry you were unhappy with our hotel policy and regret the housekeeping service issue you encountered. Rest assured, your feedback has been shared with the respected team so that we can improve our service moving ahead. We hope you will consider coming back so we can make your next visit pleasant in every respect. Sincerely, Hotel Management
good location and decent price point - all that I needed
Business response:
Thank you for reviewing your stay. We are pleased to know you liked our location and that you found us to be a good value. We hope to have an opportunity to welcome you back so that we can make your next visit an unforgettable one. Sincerely, Hotel Management
Everything was good except Lady at lobby not to kind
Business response:
It was our pleasure accommodating you at Extended Stay America, and we are glad to know you enjoyed your stay with us. Also, your feedback will be used as a training tool to improve our service going forward. On behalf of everyone here, we invite you to revisit us for an even better experience. Sincerely, Hotel Management
So conveniently located. Great staff, good grab and go breakfast - hey, I had my own kitchen to make a big breakfast if I wanted. Reasonable price!
Business response:
Wow - we appreciate your five-star review of the Extended Stay America. Your feedback is the best performance measure we have, so thank you for taking the time to post your review. We are pleased that you enjoyed your stay with us and look forward to your next visit! Sincerely, Hotel Management
Nice clean room for the price and roomy really enjoyed it
Business response:
Thank you for your kind review. We are so happy you enjoyed your stay at the Extended Stay America. It is our goal to deliver great value at a fair price, and we like knowing that we have accomplished just that. We look forward to welcoming you back soon. Sincerely, Hotel Management
I loved staying here. The room was very clean. And the staff member Amy was awesome and a very hard worker. You could tell she cared about her job.
Business response:
Thank you for your review filled with so many kind comments! We are thrilled to know you had a great stay with us at Extended Stay America. We appreciate you mentioning our staff, especially Amy. She is a true asset to our team, and we will be sure to share your compliments with her. We look forward to your return visit. Sincerely, Hotel Management
If I knew there was a kitchen, I would have bought food and cooked it. But nobody told me. Bad communications.
Business response:
It was our pleasure accommodating you at Extended Stay America, and we are glad to know you enjoyed your stay with us. Your feedback is very important to us and has been shared with the front desk staff to ensure we communicate our services and facilities to all guests. On behalf of everyone here, we invite you to revisit us. Sincerely, Hotel Management
Frequently asked questions about Extended Stay America - Columbus - Polaris
How is Extended Stay America - Columbus - Polaris rated?
Extended Stay America - Columbus - Polaris has a 4.3 star rating with 1,605 reviews.
When is Extended Stay America - Columbus - Polaris open?
Extended Stay America - Columbus - Polaris is open now. It will close tomorrow at 12:00 a.m.