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Extended Stay America - Columbus - Polaris

4.3
  • Hotels
  • Columbus, OH

About this business

HospitalityHotels

Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea. 

Location details

8555 Lyra Dr., Columbus, OH, 43240, United States

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WeekdayScheduleStatus
Mon12:00 a.m. to Midnight
Tue12:00 a.m. to Midnight
Wed12:00 a.m. to Midnight
Thu12:00 a.m. to Midnight
Fri12:00 a.m. to Midnight
Sat12:00 a.m. to Midnight
Sun12:00 a.m. to Midnight
4.31,605 reviews
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bryan's profile image
7 years ago

Business response:

Bryan, thanks for sharing your wonderful rating about your experience at the Extended Stay America. We are happy to see your stay with us was perfect in all the ways and hope we have the pleasure of hosting you again soon. Sincerely, Hotel Management 

Anonymous's profile image
Anonymous 
7 years ago

Quick One Night Stay Book this hotel for one night stay in lieu of driving home later the same day. Greeting at front desk was a bit off-putting with a sign to ring a bell. Receptionist not overly friendly. Room was spacious. Everything for kitchen area was in the dishwasher. Bed was comfortable. Bathroom a bit tight, but make-up area outside compensated. Breakfast is all high calorie muffins, oatmeals, and protein bars. Coffee was good, but ruined by having syrupy creamer in lieu of milk. 

Business response:

Thanks for choosing Extended Stay America for your overnight stay. We are delighted to read you liked your room and the comfort of our beds. We truly value your feedback as it will help improve our service and facilities moving forward. It was a pleasure hosting you, and we look forward to seeing you again soon. Sincerely, Hotel Management 

Michelle's profile image
Michelle 
7 years ago

Across the busy street is a mall. The hotel already had a shuttle to some business locations but would not drop us off as it drove right passed. 

Business response:

Michelle, thanks for being our guest at Extended Stay America. We are delighted to read you had a comfortable stay and that our location was perfect for your needs. Having said that, we are sorry for any inconvenience you had with our shuttle service. It was a pleasure hosting you, and we look forward to seeing you again soon. Sincerely, Hotel Management 

keith's profile image
7 years ago

Check in late and staff (Kiya) was very pleasant accommodating. 

Business response:

Keith, we appreciate the outstanding review! We are delighted to know you had an enjoyable stay. Thanks so much for acknowledging the excellent service you received from Kiya. I will be sure to share your compliments with her. Thanks again from all of us at Extended Stay America, and we hope to see you again soon. Sincerely, Hotel Management 

Ondine's profile image
Ondine 
7 years ago

Perfect size room with lots of closet space and nice kitchen. Extremely clean and appealing visually. 

Business response:

All of us here at Extended Stay America are thrilled to know you loved your stay with us! Thank you for sharing your amazing comments. We appreciate you mentioning how convenient it was to have a kitchenette in your suite as this is an important feature to many travelers staying for multiple nights. We like to think we provide the perfect home away from home for our guests and I'm glad you agree! It was a pleasure having you as our guest, and we hope to see you again soon. Sincerely, Hotel Management 

Amber's profile image
7 years ago

A little run down I did enjoy having a kitchen. The hotel was a little run down. The sheets and bedding were not of good quality. I would stay here again because it was located close to where I was working. It was also located close to a shopping center with a Walmart and many places to eat. I knew when I booked, that I was not staying in a 5 star hotel. I got what I paid for. 

Business response:

Amber, thanks for evaluating your stay. We are glad to read you liked the kitchenette in your room and that our location was perfect for your needs. Having said that, we are sorry for the inconvenience you had while here. Your feedback is appreciated as it will help us improve our service and facilities moving forward. It was a pleasure hosting you, and we hope to see you again soon. Sincerely, Hotel Management 

brian's profile image
7 years ago

I don't have time The hotel was good,, Expedia has bugged the hell out of me about it though 

Business response:

Brian, thank you for your review. We are glad you had a pleasant time with us. That being said, we are sorry if any inconvenience was caused while you were here. We hope to have the opportunity to welcome you back again soon. Sincerely, Hotel Management 

Jeff's profile image
7 years ago

Waited 5 minutes for an employee to come out back room to check me in. Ok place 

Business response:

Jeff, thanks for being our guest. We are glad to know you liked our offerings and had a pleasant stay with us. However, we apologize for any inconvenience you had while being here. Thanks once more for choosing us, and we hope you’ll visit us on a future date. Sincerely, Hotel Management 

Lucy's profile image
7 years ago

Nice accommodations Enjoyed my stay at this hotel. Room was very clean and spacious and I was able to get a smoking room, which I thought was no longer allowed at hotels. Full kitchen, sofa, and desk were also included in room. Very nice for the price; I would definitely stay here again! 

Business response:

Lucy, thank you for staying at Extended Stay America. We are delighted to read you liked our convenient location and affordable rates as well as your well-appointed room along with the kitchenette. We will make a note of your feedback with regard to our complimentary grab-and-go breakfast as we plan any changes to it. Thanks again for being our guest, and we look forward to your next visit. Sincerely, Hotel Management 

Frequently asked questions about Extended Stay America - Columbus - Polaris

How is Extended Stay America - Columbus - Polaris rated?

Extended Stay America - Columbus - Polaris has a 4.3 star rating with 1,605 reviews. 

When is Extended Stay America - Columbus - Polaris open?

Extended Stay America - Columbus - Polaris is open now. It will close tomorrow at 12:00 a.m.