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Extended Stay America - Columbus - Polaris
- Hotels
- Columbus, OH
About this business
Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.
Location details
8555 Lyra Dr., Columbus, OH, 43240, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Everything was fine except the continental breakfast. They only had flavored and sweetened creamer, no regular cream or milk except powdered (yuk!). No bagels, no English muffins. All that they had were store bought small blueberry muffins and oatmeal. But there was no hot water for the oatmeal when we got down there.
Business response:
Thank you for taking the time to post a review. Although you had a pleasant stay, we are sorry our grab-and-go breakfast offerings were not up to your liking. We have shared your comments with our Brand Leaders so they have knowledge of our guests' desires to assist them in determining new future offerings. Thanks again, and we hope to host you back in future. Sincerely, Hotel Management
Great location. The breakfast consisted of granola bars and muffins. Extremely low water pressure in shower.
Business response:
Thank you for being our guest. We are pleased to know you loved our ideal location and had a pleasant stay here. We are sorry our grab-and-go breakfast offerings were not up to your liking. We have shared your comments with our Brand Leaders so they have knowledge of our guests' desires to assist them in determining new future offerings. Thanks again, and we look forward to your next visit. Sincerely, Hotel Management
great alternative to everything else around there Clean, newer place. room was comfortable with all the amenities you expect from an extended stay place. Quiet at night and comfortable bed. I will definitely stay there again
Business response:
Thank you for choosing Extended Stay America and for the wonderful feedback. We are thrilled to know you loved our ideal location and that you were impressed with our in-room amenities. Thanks again, and we look forward to hosting you back soon. Sincerely, Hotel Management
Good location, close to our activities Hotel staff and room was great, aside from some cleaning issues in our bathroom upon arrival, and the 15+ minute wait to check in due to other customers and only 1 reception worker. Was also expecting just a little more than coffee and a muffin or granola bar for breakfast options. There always seems to be a funky smell lingering the hallway and stairwells.
Business response:
Robert, thanks for the 4-star review of Extended Stay America. We are delighted to read you were impressed with our quick service and that our ideal location was a perfect match for your needs. Your feedback for the odor and the breakfast offerings is shared with the appropriate individuals in an effort to excel with our future guest experience. Thank you for being our guest, and we look forward to serving you again soon. Sincerely, Hotel Management
Clean and friendly We are a party of 3 and I was worried about the condition of our room, but the staff was nice and our room was clean. Pull out couch wasn’t bad either. Overall I was satisfied with my experience here.
Business response:
Savannah, thank you for taking the time to share your experience at Extended Stay America. We are delighted to know you liked your well-appointed room and were impressed with the courteous service provided by our staff. On behalf of everyone here, we invite you to visit us again soon. Sincerely, Hotel Management
Business response:
Thank you for rating your stay at Extended Stay America. Nothing is more important than your satisfaction, so we are delighted you gave us a perfect score. We appreciate your business and look forward to seeing you again soon. Sincerely, Hotel Management
Great Location The location is great and the ground were clean. The room was well kept but no so comfortable beds.
Business response:
Thank you for staying with us. We are glad you liked our convenient location and your spotless room. That being said, we are sorry for the issue you had with the comfort of our bedding. We have shared your feedback with the concerned teams to take corrective actions. We hope you will give us another chance so we can serve you much better. Sincerely, Hotel Management
Business response:
Thank you for being our guest at Extended Stay America. We take great pride in providing our guests with a comfortable stay and rating like yours let us know we are on the right track. It was so good to have you here, and we look forward to welcoming you back soon. Sincerely, Hotel Management
Greeted with the best smile as I walked in the front door. Staff was very helpful. Hotel and my room was spotless. Location was perfect for my morning meeting the next day. Will def stay there again
Business response:
Vance, thank you for the perfect feedback of Extended Stay America. We are delighted to know you were impressed with the excellent service provided by our friendly staff and that our ideal location made your stay a memorable one. Thanks once more, and we cannot wait to welcome you again soon. Sincerely, Hotel Management
Frequently asked questions about Extended Stay America - Columbus - Polaris
How is Extended Stay America - Columbus - Polaris rated?
Extended Stay America - Columbus - Polaris has a 4.3 star rating with 1,705 reviews.
When is Extended Stay America - Columbus - Polaris open?
Extended Stay America - Columbus - Polaris is open now. It will close tomorrow at 12:00 a.m.