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Extended Stay America - Columbus - Polaris
- Hotels
- Columbus, OH
About this business
Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.
Location details
8555 Lyra Dr., Columbus, OH, 43240, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Check in was easy. The room was clean and comfortable. The only negative was the lack of insulation in the floor and ceiling. We could hear the people above us walking on the wood floor and I'm sure the people below could hear us. The bathroom lighting was adequate, but for someone with low vision, it could be a little brighter. Overall, I would stay there again.
Business response:
Thank you for staying at Extended Stay America. We are glad you liked our courteous service and your comfortable room. We value your feedback as it will help us improve moving forward. Thanks for being our guest, and we look forward to welcoming you back soon. Sincerely, Hotel Management
In room microwave was dirty, the hallway smelled like a dirty (excrement) diaper. Shower head worked 1/2 way only.
Business response:
Jennifer, thank you for staying with us. Please accept our apology as well every assurance we will be working to address the concerns you outlined. Your review will be taken as a tool to ensure that all procedures within our housekeeping and maintenance departments are being followed. We hope to have the opportunity to make it up to you on a future visit. Sincerely, Hotel Management
Comfortable, quiet hotel with friendly staff. I really liked my room, nicely furnished with functional pieces. I appreciated getting my requested kitchen dishes, pots, etc, in a big plastic tote --very clean, though basic. The grounds are nicely kept and the location is close by many resources. The one thing I found less than ideal was the "grab and go" breakfast, which had instant oatmeal, muffins, granola bars, coffee, and hot water, plus non-dairy creamer. Juice or fresh fruit would have been welcome, but it was not a big... read more
Business response:
Suzanna, thank you for being our guest at Extended Stay America. We are glad you liked many aspects of our hotel and had an overall great stay. We value your feedback and look forward to your next visit. Sincerely, Hotel Management
Someone was smoking pot in a room on our floor. Made the hallway smell horrible. That was the onky issue. Desk staff was quick and efficient and friendly
Business response:
Thank you for taking the time to write a review of your stay. We take these matters very seriously and appreciate you bringing this to our attention. We will take the necessary actions to ensure these issues are properly addressed. Hotel Management
Good stay
Business response:
Samantha, thank you for your fantastic rating! We're pleased you stayed at Extended Stay America and even more pleased you were completely satisfied. We look forward to having you as our guest again soon! Sincerely, Hotel Management
Business response:
Thank you for being our guest and letting us know your overall visit was a pleasant one. Although we make every effort to be perfect, sometimes we fall short. We hope you will consider giving us a second chance in the future. Sincerely, Hotel Management
Pleasant staff. Facility a bit worn but clean and comfortable.
Business response:
Carol, we are delighted you chose to stay at Extended Stay America. Our staff works hard to make sure our guests’ have a relaxing experience in comfortable, clean accommodations. Reviews like yours make it all worthwhile. Thank you for being our guest, and we hope you will visit us again the next time you are in the area. Sincerely, Hotel Management
Business response:
Thank you for being our guest. It was a pleasure hosting you at Extended Stay America. We appreciate you sharing your nice rating and hope to see you again soon. Sincerely, Hotel Management
Business response:
Zach, thank you for sharing your excellent rating. We appreciate you choosing Extended Stay America. It was a pleasure hosting you, and we look forward to your return visit soon. Sincerely, Hotel Management
Frequently asked questions about Extended Stay America - Columbus - Polaris
How is Extended Stay America - Columbus - Polaris rated?
Extended Stay America - Columbus - Polaris has a 4.3 star rating with 1,775 reviews.
When is Extended Stay America - Columbus - Polaris open?
Extended Stay America - Columbus - Polaris is open now. It will close tomorrow at 12:00 a.m.