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Extended Stay America - Columbus - Polaris
- Hotels
- Columbus, OH
About this business
Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.
Location details
8555 Lyra Dr., Columbus, OH, 43240, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Very nice room and very comfortable!
Business response:
Renita, thank you for choosing Extended Stay America. We are pleased to know how much you liked your guest room! We want your stay with us to feel like home and be as comfortable as possible. We appreciate your kind review and hope to welcome you back soon. Sincerely, Hotel Management
I have stayed at much better places but it was only for one night so I got through it. The cable is terrible, beds not comfortable and loud heater would not turn off.
Business response:
Thank you for staying with us and for reviewing your experience. It is never our intention to disappoint you, and we apologize for the problem that inconvenienced you. We are working with our staff to make sure all our facilities are up to date. We appreciate all of your feedback and hope to have you as our guest again. Sincerely, Hotel Management
very nice..quiet and close to everything!!!
Business response:
Laura, thanks for choosing Extended Stay America for your stay. We are delighted you found our location to be an enjoyable part of your visit. Thanks once more for your business, and we look forward to having you as our guest again in the near future. Sincerely, Hotel Management
Ok stay Receptionist could have been dressed nicer and something different with her hair. Fist fight in the lobby didn’t help matters.
Business response:
Thank you for staying with us and for your feedback regarding our front desk service. We are so sorry our service kept you from having an excellent stay. We have shared your comments with our team, as our goal is to ensure every guest has an excellent experience throughout their stay. Thanks again for your comments and we hope you will stay with us again! Sincerely, Hotel Management
will never stay there again The first room we had, had a very noisy heater. The desk attendant was not very friendly when I told her we needed to change rooms. Furthermore, the so-called queen-size bed was very small for queen-size. The coffee in the morning was awful. Also, the door was locked when I came to check in and there was no one at the desk. I pounded on the front door.
Business response:
Julie, thank you for your feedback and letting us know you loved our convenient location. However, I am sorry for all the inconvenience you had while here. We have shared your comments with all the concerned teams so that they can be more diligent with their work. We hope you will give us another chance so that we can provide you with a much better hospitality. Sincerely, Hotel Management
very clean and modern. the only thing was the mattress was very hard and uncomfortable.
Business response:
Andrew, thank you for sharing your experience at Extended Stay America. We are glad to know you loved the all the aspects we offer, especially the cleanliness of your room. We also appreciate your observation and have taken a note of the same. Thanks once more for allowing us to be of service, and we hope to have the pleasure of doing so again on your next trip. Sincerely, Hotel Management
Great staff, very nice clean room. Definitely will stay again.
Business response:
Thank you for choosing Extended Stay America and making it your home away from home. We are glad to read you loved the service provided by our courteous associates and enjoyed your time here. It was a pleasure hosting you, and we hope to see you again soon. Sincerely, Hotel Management
Business response:
Holly, we appreciate your feedback. We are sorry there were few issues which kept you from giving us a higher rating. We regret the inconvenience caused and hope you will return for a perfect stay. Sincerely, Hotel Management
Nice place Clean and comfortable. Just what I needed. The full kitchen was nice, but I only used the refrigerator.
Business response:
Anthony, it was a pleasure to have have you as our guest at Extended Stay America. We are delighted to read you had a comfortable stay and liked the kitchenette in your room. Thank you for taking the time to write about your stay. We look forward to your return visit. Sincerely, Hotel Management
Frequently asked questions about Extended Stay America - Columbus - Polaris
How is Extended Stay America - Columbus - Polaris rated?
Extended Stay America - Columbus - Polaris has a 4.3 star rating with 1,605 reviews.
When is Extended Stay America - Columbus - Polaris open?
Extended Stay America - Columbus - Polaris is open now. It will close tomorrow at 12:00 a.m.