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Extended Stay America - Columbus - Polaris
- Hotels
- Columbus, OH
About this business
Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.
Location details
8555 Lyra Dr., Columbus, OH, 43240, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Perfect size room with lots of closet space and nice kitchen. Extremely clean and appealing visually.
Business response:
All of us here at Extended Stay America are thrilled to know you loved your stay with us! Thank you for sharing your amazing comments. We appreciate you mentioning how convenient it was to have a kitchenette in your suite as this is an important feature to many travelers staying for multiple nights. We like to think we provide the perfect home away from home for our guests and I'm glad you agree! It was a pleasure having you as our guest, and we hope to see you again soon. Sincerely, Hotel Management
A little run down I did enjoy having a kitchen. The hotel was a little run down. The sheets and bedding were not of good quality. I would stay here again because it was located close to where I was working. It was also located close to a shopping center with a Walmart and many places to eat. I knew when I booked, that I was not staying in a 5 star hotel. I got what I paid for.
Business response:
Amber, thanks for evaluating your stay. We are glad to read you liked the kitchenette in your room and that our location was perfect for your needs. Having said that, we are sorry for the inconvenience you had while here. Your feedback is appreciated as it will help us improve our service and facilities moving forward. It was a pleasure hosting you, and we hope to see you again soon. Sincerely, Hotel Management
I don't have time The hotel was good,, Expedia has bugged the hell out of me about it though
Business response:
Brian, thank you for your review. We are glad you had a pleasant time with us. That being said, we are sorry if any inconvenience was caused while you were here. We hope to have the opportunity to welcome you back again soon. Sincerely, Hotel Management
Waited 5 minutes for an employee to come out back room to check me in. Ok place
Business response:
Jeff, thanks for being our guest. We are glad to know you liked our offerings and had a pleasant stay with us. However, we apologize for any inconvenience you had while being here. Thanks once more for choosing us, and we hope you’ll visit us on a future date. Sincerely, Hotel Management
Nice accommodations Enjoyed my stay at this hotel. Room was very clean and spacious and I was able to get a smoking room, which I thought was no longer allowed at hotels. Full kitchen, sofa, and desk were also included in room. Very nice for the price; I would definitely stay here again!
Business response:
Lucy, thank you for staying at Extended Stay America. We are delighted to read you liked our convenient location and affordable rates as well as your well-appointed room along with the kitchenette. We will make a note of your feedback with regard to our complimentary grab-and-go breakfast as we plan any changes to it. Thanks again for being our guest, and we look forward to your next visit. Sincerely, Hotel Management
Business response:
Robert, we appreciate you being our guest. Thank you for letting us know your visit at Extended Stay America was perfect in every way. We look forward to welcoming you back soon. Sincerely, Hotel Management
Pleased customer No complaints ......it was a normal hotel stay nothing extra just normal what I expected
Business response:
Veronica, thank you for your review of Extended Stay America. It is nice to read you had a comfortable stay with us. It was a pleasure to have you as our guest, and we hope to see you again soon. Sincerely, Hotel Management
Always a perfect stay!!
Business response:
Thank you for being our guest at Extended Stay America. We are delighted to know you were comfortable here and were impressed with all the aspects of our hotel. It was pleasure hosting you, and we look forward to seeing you again soon! Sincerely, Hotel Management
My experience was just average. The staff was friendly and helpful. Overall my stay was comfortable. I would, however, mention two complaints. First, the room's cleanliness left a lot to be desired. There were areas on the bare floor that had noticeable dirt/dust. There were also some sticky spots on the lamp and table. Also, I twice had a cup of coffee out of the containers in the lobby. The first was the evening when I checked in and the second was the morning when I checked out. Both times the coffee was lukewarm at best.
Business response:
Thank you for choosing to stay at our hotel. We are pleased to know you had a pleasant visit and that you were impressed with the service provided by our staff. However, we are sorry for the issues you had in your room and regret the inconvenience it caused. We have shared your comments with our Housekeeping Manager to see where we went wrong so any necessary improvements to our processes can be made. We do hope you give us another chance when you return to our area as we would appreciate the opportunity to provide you with ... read more
Frequently asked questions about Extended Stay America - Columbus - Polaris
How is Extended Stay America - Columbus - Polaris rated?
Extended Stay America - Columbus - Polaris has a 4.3 star rating with 1,705 reviews.
When is Extended Stay America - Columbus - Polaris open?
Extended Stay America - Columbus - Polaris is open now. It will close tomorrow at 12:00 a.m.