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Extended Stay America - Columbus - Polaris
- Hotels
- Columbus, OH
About this business
Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.
Location details
8555 Lyra Dr., Columbus, OH, 43240, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Always a perfect stay!!
Business response:
Thank you for being our guest at Extended Stay America. We are delighted to know you were comfortable here and were impressed with all the aspects of our hotel. It was pleasure hosting you, and we look forward to seeing you again soon! Sincerely, Hotel Management
My experience was just average. The staff was friendly and helpful. Overall my stay was comfortable. I would, however, mention two complaints. First, the room's cleanliness left a lot to be desired. There were areas on the bare floor that had noticeable dirt/dust. There were also some sticky spots on the lamp and table. Also, I twice had a cup of coffee out of the containers in the lobby. The first was the evening when I checked in and the second was the morning when I checked out. Both times the coffee was lukewarm at best.
Business response:
Thank you for choosing to stay at our hotel. We are pleased to know you had a pleasant visit and that you were impressed with the service provided by our staff. However, we are sorry for the issues you had in your room and regret the inconvenience it caused. We have shared your comments with our Housekeeping Manager to see where we went wrong so any necessary improvements to our processes can be made. We do hope you give us another chance when you return to our area as we would appreciate the opportunity to provide you with ... read more
Business response:
Michael, thank you for being our guest at Extended Stay America. We appreciate your rating and are delighted that your visit with us was a great one. It was good to have you here, and we hope you will come and see us again soon. Sincerely, Hotel Management
It was a little smelly
Business response:
Thank you for being a guest at our hotel. We are pleased to know you had a pleasant visit. However, we are sorry for the cleanliness issues you had while being here. We have shared your comments with our Housekeeping Manager to see where we went wrong so any necessary improvements to our processes can be made. Thanks again for your feedback, and we would appreciate the opportunity to welcome you back soon. Sincerely, Hotel Management
Business response:
Thank you for your kind rating of Extended Stay America. It’s great to see our service and facilities were to your satisfaction which made your stay pleasant. We hope you will make us your home again in the future. Sincerely, Hotel Management
Business response:
Curt, thank you for being our guest at Extended Stay America. We appreciate your rating and are delighted that your visit with us was a great one. It was good to have you here, and we hope you will come and see us again soon. Sincerely, Hotel Management
Business response:
Stephen, many thanks for taking the time to post your rating online. We are glad that you were left our hotel with a good impression. It was a pleasure to have you as our guest, and we hope to see you again soon at Extended Stay America. Sincerely, Hotel Management
Very nice room and very comfortable!
Business response:
Renita, thank you for choosing Extended Stay America. We are pleased to know how much you liked your guest room! We want your stay with us to feel like home and be as comfortable as possible. We appreciate your kind review and hope to welcome you back soon. Sincerely, Hotel Management
I have stayed at much better places but it was only for one night so I got through it. The cable is terrible, beds not comfortable and loud heater would not turn off.
Business response:
Thank you for staying with us and for reviewing your experience. It is never our intention to disappoint you, and we apologize for the problem that inconvenienced you. We are working with our staff to make sure all our facilities are up to date. We appreciate all of your feedback and hope to have you as our guest again. Sincerely, Hotel Management
Frequently asked questions about Extended Stay America - Columbus - Polaris
How is Extended Stay America - Columbus - Polaris rated?
Extended Stay America - Columbus - Polaris has a 4.3 star rating with 1,707 reviews.
When is Extended Stay America - Columbus - Polaris open?
Extended Stay America - Columbus - Polaris is open now. It will close tomorrow at 12:00 a.m.