Extended Stay America - Dallas - Las Colinas - Carnaby St.

Anonymous 

on Expedia

9 years ago

Looks can be deceiving..nice room Lengthy check in procedure because of computer system; but personnel was apologetic and did his best. We were just exhausted & ready to lay down. Enjoyed our stay, inside upgraded nicely. 

Hosea 

on Expedia

3 weeks ago

I stayed in rm 220 on the 2nd floor, and it had small roaches in the kitchen and bathroom areas! I had to shake my clothes and personal items to insure I did not take anything with me! This room needs to be DEFOGGED and not used until the infestation is taken care of! I was very dissatisfied with my stay! 

Natalya 

on Expedia

3 months ago

The only issue with the property is the infestation of bugs! 

Ed 

on Expedia

3 months ago

Upon arrival I was told the room was not available and they could not contact me to let me know. No reason was given as to why the room was not available! 

Alvaro 

on Expedia

3 months ago

This was the worse experience of my life, the faucet on the bathtub was broken and the water would not get to the shower head. Called the front desk but the didn’t send anyone to fix it 

Tanisha 

on Expedia

3 months ago

no towels . no king bed. loud 

ANTONIO 

on Expedia

6 months ago

No hot water Stairs nasty, trashcan next to stairs and not clean at all. Morning was cold and there were not hot water in the shower, we had to shower with cold water. 

Asir 

on Expedia

6 months ago

I showed up after booking. The lobby was closed and dark. There was a number at the door. After calling 5 times, a person showed up. He said that there was a technical difficulty at their system and refused to check in. 

Melchor 

on Expedia

6 months ago

Faucet from restroom were clogged. 😤 Check in was ok but check was horrible. No people on front desk to leave the keys. Waited for almost 20 minutes. Left the keys and leave.