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Extended Stay America - Dallas - Las Colinas - Green Park Dr.
- Hotels
- Irving, TX
About this business
Location details
5401 Green Park Dr., Irving, TX, 75038, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
This property needs a complete overhaul of repairs.
Business response:
Thank you for taking the time to review your experience with us. We apologize for any inconvenience you faced during your stay. We appreciate our guest's valuable feedback as we continually strive to grow and improve our guest services. We hope to have the pleasure of welcoming you back in the future. Sincerely, Hotel Management
Horrible Room was filthy
Business response:
Larry, it was disheartening to read about your experience. We apologize for the cleanliness issue in your suite that impacted your stay. We will share your comments with our housekeeping associates to be more diligent moving forward. We hope you will give us a chance to provide you with the flawless stay you deserve on a future visit. Sincerely, Hotel Management
Not family oriented There wasn’t all the kitchen appliances in room they had to bring the microwave and it didn’t work properly hall ways and elevator smelled and to much traffic not a family area at all
Business response:
Thank you for your candid evaluation. We regret not meeting your expectations and are disappointed our dishware policy was not communicated to you during the check-in process. Please know, to ensure the cleanliness of kitchenware upon check-in, brand standards require us to make these items available at the front desk rather than leaving them in the suites. We will also share your comments with our housekeeping team and take steps to ensure we resolve the concerns you outlined in your feedback. We hope you will reconsider a ... read more
Frequently asked questions about Extended Stay America - Dallas - Las Colinas - Green Park Dr.
How is Extended Stay America - Dallas - Las Colinas - Green Park Dr. rated?
Extended Stay America - Dallas - Las Colinas - Green Park Dr. has a 3.3 star rating with 1,444 reviews.
When is Extended Stay America - Dallas - Las Colinas - Green Park Dr. open?
Extended Stay America - Dallas - Las Colinas - Green Park Dr. is open now. It will close tomorrow at 12:00 a.m.