Extended Stay America - Denver - Aurora North

Shelly 

on Expedia

8 years ago

The only thing really decent about this place was the pricing but this particular location wasn't well kept. Our bathroom mirror wasn't even cleaned and the toilet seat was so old, the porcelain paint was wiped off. The hallways had trash all over the floor and the elevator looked like it hadn't been wiped down in weeks. We've stood at an Extended Stay before and it was much better than this. So my comment is only regarding this particular location. 

Anonymous 

on Expedia

8 years ago

Nasty rooms nasty hallways the place is just nasty 

Anonymous 

on Expedia

8 years ago

Glad it was only for 2 days! The hotel was absolutely disgusting. I would never stay that extended stay again. The room was filthy , as was the entire hotel, and grounds. They aloud dogs to stay at the hotel, which I think is a nice thing, but the grounds were covered in dog poop, not to mention all of the trash around the hotel ,as well as cigarette butts everywhere. The people above me were smoking in the hall way inside of the hotel, and had beer bottle caps outside of the room. I had to call 3 times to complain about the... read more

Anonymous 

on Expedia

8 years ago

dirty customer service is poor smells like weed the front desk name Asia bad service 

Jeff 

on Expedia

8 years ago

Hotel is dilapidated Staff is nice but we actually thought that maybe the room was supposed to be out of service but apparently not. Had to plunge the toilet with each use and the shower be use of water back up 

Linda 

on Expedia

8 years ago

At the check in, the 3rd floor smelled bad although it was cleared later. We booked a non-smoking room but the room smelled cigarettes. The breakfast area had no table, seat but some foods on a side counter. 

Andrea 

on Expedia

8 years ago

What type of guest are you trying to attract? I asked for a my bed to be turned down, I also asked for the air to be turned down before ohr arrival. We requested extra towels and did not receive them. It was said on the internet that there would be a continental breakfast available to guests however, we were informed upon our arrival that there would be no breakfast just muffins and granola bars. I was underwhelmed to say the least. I wanted my money back!