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Extended Stay America - Denver - Aurora North
- Hotels
- Aurora, CO
About this business
Location details
14095 E. Evans Ave., Aurora, CO, 80014, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Was told that I could stay for free until the GM returned to work regarding my previous stay and refund of two nights. I was lied to by staff member working the evening of June 25th, just an all around circus. I was also told that there was no contact information to give me in order to speak with someone in charge at this location.
Business response:
Dear Ja'Nice, Thank you for bringing this to our attention. We take these matters very seriously and will take the necessary actions to ensure this is properly addressed.Sincerely,Hotel Management
I'm 6ft tall and had to duck to shower. Tv was broke. No coffee pot. Almost feels like we received the worst room because we used a booking service to save money.
Business response:
Dear jennifer, Thank you for sharing your experience. We apologize for the inconveniences you encountered during your stay, including the issues with the shower height, broken TV, and missing coffee pot. Your feedback is valuable, and we are addressing these concerns with our team to improve our guest experience. We hope to have the opportunity to provide you with a more comfortable stay in the future.Sincerely,Hotel Management
Hood hotel They took forever to check me in. This place is in the hood
Business response:
Dear Isaac, Thank you for your feedback. We apologize for the delay during check-in and any inconvenience it caused. We strive to provide efficient service and are addressing this issue with our team. Your comments are important to us, and we will work to improve our check-in process. We hope to have the opportunity to provide a better experience in the future.Sincerely,Hotel Management
We did not have a microwave in our room as advertised, call management they said we will look for one. Never go one asked multiple times. They offer dishes I ask for toaster never got one and same answer again.
Business response:
Dear Brenda, Thank you for your feedback. We deeply regret the inconvenience you faced regarding the microwave and toaster. This does not reflect our usual standards of service. We are addressing this with our team to ensure better responsiveness and fulfillment of guest requests in the future. We appreciate your patience and hope to serve you better next time.Sincerely,Hotel Management
Frequently asked questions about Extended Stay America - Denver - Aurora North
How is Extended Stay America - Denver - Aurora North rated?
Extended Stay America - Denver - Aurora North has a 3.5 star rating with 3,379 reviews.
When is Extended Stay America - Denver - Aurora North open?
Extended Stay America - Denver - Aurora North is open now. It will close tomorrow at 12:00 a.m.