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Extended Stay America - Denver - Centennial
- Hotels
- Centennial, CO
About this business
Location details
13253 E Briarwood Ave, Centennial, CO, 80112, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
My room was cancelled Due to the fact that their door key machine was broke
Business response:
I am so sorry to hear there was an issue with your reservation being cancelled. I understand this was a huge inconvenience.
Mediocre at best
Business response:
Thank you for your review, I apologize that you weren't completely satisfied with you stay. We hope you will give us another chance when in our area again so we can exceed your expectations.
Not very clean, walls are to tin you can hear other people's conversation and other things like bed noice lol..
Business response:
Thank you for your review of our hotel. I am so sorry to hear that you experienced noise issues.We appreciate your feedback.
Hotel or old apartment building? It seemed like jail type security. The decor is next to nothing...which leans towards ugly and dreary. The room was adequate and the beds were hard, which I understand is a personal preference. The hotel just felt like an old apartment building that's been neglected. Staff was very nice.
Business response:
Thank you for letting us know about your stay. I am so sorry to hear you were not happy with your experience. We will use your feedback to help improve our services. I am happy to hear that you did find the staff friendly. Thank you for staying with us and again for letting us know about your stay.
Horrible staff that cares little for customer service.
Business response:
I am so sorry to hear about your experience. Thank you for letting us know about the issue and I will look into. Thanks again for your feedback.
Was told to come back 30min after my schedule check-in time after driving 16.5 hours due to short staff. The police was on the property on arrival. Sketchy/drunk guests.
Business response:
I am sorry to hear there were issues with your check in. I have addressed this with the team. We appreciate you staying and sharing your experience with us.
Halfway house It's more of a halfway house than an extended stay hotel.
Business response:
I am sorry to hear you did not have a pleasant stay. We appreciate your feedback.
Awful and won’t be staying again! Way overpriced for the fact they don’t have a pool/hot tub, no breakfast, you don’t even get a coffee pot in your own room. You get free coffee/tea but you have to go to the lobby in order to get any. Definitely nothing special and it’s more worth spending an extra 15-30$ for a better place. Had to change rooms due to the first one not being cleaned, gross crud in the microwave and poop on the toilet. Then barely slept cause the people either above us or next to us burned their food and stun... read more
Business response:
I am so sorry to hear you were unhappy with your stay. We use feedback such as yours to continue to improve our service. I will address your comment with the staff. Thank you for your feedback.
The hotel looks nice from the outside. That is the only good thing about it...
Business response:
I am sorry to hear you were unhappy with your stay. Thank you for your feedback,
Frequently asked questions about Extended Stay America - Denver - Centennial
How is Extended Stay America - Denver - Centennial rated?
Extended Stay America - Denver - Centennial has a 3.5 star rating with 1,733 reviews.
When is Extended Stay America - Denver - Centennial open?
Extended Stay America - Denver - Centennial is open now. It will close tomorrow at 12:00 a.m.