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Extended Stay America - Denver - Park Meadows
- Hotels
- Lone Tree, CO
About this business
Location details
8752 S. Yosemite St., Lone Tree, CO, 80124, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
I had originally booked my room online through Expedia. When I arrived to the hotel, I was not greeed by the front desk employee who was only sitting at the counter. When I was trying to check in, I felt that the employee was short with me and was annoyed that I wanted to pay cash. I didn’t like how they wouldn’t accept cash for a one night stay. This hotel should have advertised on the website that it didn’t accept cash unless it was for a seven night stay. Overall, unsatisfied.
Business response:
Thank you for taking the time to review our hotel. We are sorry you were inconvenienced by our payment policy. It is our hotel’s policy not to accept cash as a form of payment. We must have a credit or debit card on file for each reservation to cover incidentals during your stay. Your feedback or the service issue is discussed with the front office team to improve our performance. We hope you will choose us again so that we can have another chance to provide you with the seamless visit you deserve. Sincerely, Hotel Managemen... read more
No breakfast and no amenities. Horrible experience.
Business response:
We are sorry our complimentary breakfast offerings did not meet your satisfaction. When we receive this type of valuable feedback, it is always shared with our Brand Leaders so they have knowledge of our guests' desires regarding breakfast choices and assists them in determining new future offerings. Thank you for your feedback, and please consider staying with us again. Sincerely, Hotel Management
Poor so so poor This hotel room was so dirty it was hard to believe the bed had so much hair on it the pillows had some sort of stans
Business response:
Rolando, We apologize for the cleanliness issues you encountered in your room. Please be assured that we have discussed your concerns with our housekeeping team, and we’re working with them to reiterate the importance of our daily checklists to make sure this isn't repeated. We hope you will give us another opportunity to provide a better experience on your next stay. Sincerely, Hotel Management
Closed at time of check in had to fine a different motel
Entire room was unclean. Found food crumbs, hair in bed, sheet stains.
Business response:
Thank you for taking the time to evaluate your visit. We apologize for the cleanliness you encountered in your room. We have checklists in place to inspect every suite after it has been serviced. Unfortunately, we missed something during this process, and for that we’re sorry. We have shared your concerns with our housekeeping team, and we’re working with them so we can redouble our efforts to ensure all the procedures are being followed thoroughly. We hope you will give us a chance to redeem ourselves the next time you are ... read more
This was the filthiest hotel I ever checked into. Mold was growing in the tub, Homeless people were hanging out in the lobby. I immediately checked out.
Business response:
John, thank you for reviewing our hotel. We apologize for the difficulties you encountered while you were here. Please be assured that we have discussed your feedback with our housekeeping team to be more diligent with our efforts moving forward. We hope this unfortunate situation will not prevent you from staying with us again. Sincerely, Hotel Management
This place is terrible, dirty at best, pipes rusty, sraff rude, loiteres drinking beer downstaris, noisy
Business response:
We sincerely apologize for the service and cleanliness issue you experienced during your stay. We have made a note of your feedback and have shared it with the housekeeping team to be more diligent in their work. Also, we provide thorough training for all associates, and we will redouble our efforts so that no future guests encounter a similar issue. Counting on your kind generosity to accept our apology, we hope you will consider returning to our hotel on your next visit to this area. Sincerely, Hotel Management
Gross, gross, gross This was the nastiest hotel I have ever stayed in.
Business response:
Amanda, thank you for your review. We apologize for the service and cleanliness issues you encountered during your stay. Please be assured that we have discussed your feedback with our housekeeping teams, and we're taking immediate actions to prevent such incidents from occurring again. We hope you will give us an opportunity to restore a favorable impression the next time you visit us. Sincerely, Hotel Management
Frequently asked questions about Extended Stay America - Denver - Park Meadows
How is Extended Stay America - Denver - Park Meadows rated?
Extended Stay America - Denver - Park Meadows has a 3.5 star rating with 1,634 reviews.
When is Extended Stay America - Denver - Park Meadows open?
Extended Stay America - Denver - Park Meadows is open now. It will close tomorrow at 12:00 a.m.