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Extended Stay America - Denver - Park Meadows
- Hotels
- Lone Tree, CO
About this business
Location details
8752 S. Yosemite St., Lone Tree, CO, 80124, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
This place is terrible, dirty at best, pipes rusty, sraff rude, loiteres drinking beer downstaris, noisy
Business response:
We sincerely apologize for the service and cleanliness issue you experienced during your stay. We have made a note of your feedback and have shared it with the housekeeping team to be more diligent in their work. Also, we provide thorough training for all associates, and we will redouble our efforts so that no future guests encounter a similar issue. Counting on your kind generosity to accept our apology, we hope you will consider returning to our hotel on your next visit to this area. Sincerely, Hotel Management
Gross, gross, gross This was the nastiest hotel I have ever stayed in.
Business response:
Amanda, thank you for your review. We apologize for the service and cleanliness issues you encountered during your stay. Please be assured that we have discussed your feedback with our housekeeping teams, and we're taking immediate actions to prevent such incidents from occurring again. We hope you will give us an opportunity to restore a favorable impression the next time you visit us. Sincerely, Hotel Management
It was unclean. Hallway smelled like urine. Carpet in the room stained and found bugs on the bed.
Business response:
Thank you for sharing your review with us. We are sorry for the cleanliness issue you had and also regret the inconvenience you had due to the uninvited guests in your room. We have shared your feedback with our respective teams to improve ourselves moving forward. We hope to have a future opportunity to restore your confidence in us. Sincerely, Hotel Management
Business response:
Thank you for choosing our hotel for your stay. We are disheartened to see the rating and sincerely apologize for not living up to your expectations. We value your business and truly hope you will give us another chance to prove that we are committed to providing an excellent experience. Sincerely, Hotel Management
Business response:
Thank you for choosing our hotel for your stay. We are sorry we did not live up to your expectations, so please accept our apologies for the issues that impacted your rating. We hope you will give us an opportunity to restore your confidence in us on a future visit. Sincerely, Hotel Management
When we arrived at the front desk we were told they hsad overbooked and so did not have a room for use.
Business response:
We are terribly sorry about the issues you experienced with your reservation. Your comments have been discussed with our team, and we are reviewing our procedures to ensure this does not happen again. Thank you for your feedback, and we hope you will give us another chance to make this up to you and demonstrate excellent hospitality from our team. Sincerely, Hotel Management
PROBLEM WITH ROOM HAS BAD SMELL OF SOME kind OF CHEMICAL ORDER . My eyes were burning I was coughing had to open windows did not help, room 413 SEPT.11-15 -. Very bad experience.The cleaning people agreed with me .said they will report it to the manager .Asked to move to another room ,said no other rooms available. My eyes and throat and my sinuses are still giving me a problem, going to the doctors to get check out.
Business response:
Michael, we apologize for the odor issue which impacted your visit here. The feedback for the odor is shared with our housekeeping team to do a deep cleaning of that particular room. Please give us an opportunity to accommodate you once more and earn your highest marks. Sincerely, Hotel Management
PROBLEM WITH ROOM HAS BAD SMELL OF SOME kind OF CHEMICAL ORDER . My eyes were burning I was coughing had to open windows did not help, room 413 SEPT.11-15 -. Very bad experience.The cleaning people agreed with me .said they will report it to the manager .Asked to move to another room ,said no other rooms available. My eyes and throat and my sinuses are still giving me a problem, going to the doctors to get check out.
Business response:
Michael, we apologize for the odor issue which impacted your visit here. The feedback for the odor is shared with our housekeeping team to do a deep cleaning of that particular room.Please give us an opportunity to accommodate you once more and earn your highest marks. Sincerely, Hotel Management
Horrible hotel The first room we received was filthy, was changed to another one that was slightly cleaner but the better of the two options given. There was no coffee pot, no blow dryer. There was also no free breakfast as advertised, the only option was instant oatmeal. Would not recommend this hotel and we will definitely not be back.
Business response:
Brandi, thank you for your feedback. We apologize for the cleanliness issues you encountered in both your room and for the inconvenience you had due to our hotel policy. We assure you that we have discussed your concerns with our housekeeping team to be more diligent with our efforts moving forward. Please know to ensure cleanliness of kitchenware upon check-in, brand standards require us to make these items available at the front desk rather than leaving them in the suites. Hairdryers are also available and are complimentar... read more
Frequently asked questions about Extended Stay America - Denver - Park Meadows
How is Extended Stay America - Denver - Park Meadows rated?
Extended Stay America - Denver - Park Meadows has a 3.5 star rating with 1,655 reviews.
When is Extended Stay America - Denver - Park Meadows open?
Extended Stay America - Denver - Park Meadows is open now. It will close tomorrow at 12:00 a.m.