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Extended Stay America - Denver - Park Meadows
- Hotels
- Lone Tree, CO
About this business
Location details
8752 S. Yosemite St., Lone Tree, CO, 80124, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
My room waant ready. Housekeeper quit. She was their only one. Rooms where made up by hotel clerk. Only did bed sheets. Bathroom wasnt cleaned. Very bad experience. Never again.
Business response:
Thank you for choosing to stay with us. We apologize that your room was not ready upon your arrival, causing you to have to wait. We are reviewing this situation to see what went wrong so we can avoid this in the future. Once again, we are sorry for the inconvenience you experienced due to this incident. We hope we have the opportunity to make it up to you on a future visit. Sincerely, Hotel Management
Hotels.com left me stranded Booked on Hotel.com and received a confirmation but when I arrived there were no rooms available. Neither the hotel or hotels.com took responsibility.
Business response:
Thank you for rating your stay with us. Our goal is to provide an enjoyable experience for all our guests, and we apologize for letting you down. We hope you will consider giving us another opportunity to provide you with the outstanding service you should receive when staying with us. Sincerely, Hotel Management
Would never go back there The phone in my room was broken so it was very frustrating to have to go down for every lil item. The shower was dirty and the tables still had leftovers from previous occupant. I wanted to extend my stay for another day due to bad weather but the room condition and stench of food from other rooms was so bad that I rather stayed out in the bliizzard.
Business response:
Viraj, please accept our sincere apology for the difficulties you encountered with your room. We appreciate you bringing these issues to our attention and assure you that corrective measures have been taken. Our team's first priority is making sure that every guest has a comfortable stay, and this time we really missed the mark. We truly regret the inconvenience it caused. We hope you will reconsider and give us an opportunity to serve you in the near future. Sincerely, Hotel Management
Nothing terrible service ..))(((5(((((((((((((((((((((((((((((((((((((((((())
Business response:
We would like to offer our sincere apologies for not living up to your expectations. Although we make every effort to be perfect, sometimes we fall short. We hope you will consider giving us a second chance in the future so we can provide you with the superior hospitality you should always expect from us. Sincerely, Hotel Management
I had originally booked my room online through Expedia. When I arrived to the hotel, I was not greeed by the front desk employee who was only sitting at the counter. When I was trying to check in, I felt that the employee was short with me and was annoyed that I wanted to pay cash. I didn’t like how they wouldn’t accept cash for a one night stay. This hotel should have advertised on the website that it didn’t accept cash unless it was for a seven night stay. Overall, unsatisfied.
Business response:
Thank you for taking the time to review our hotel. We are sorry you were inconvenienced by our payment policy. It is our hotel’s policy not to accept cash as a form of payment. We must have a credit or debit card on file for each reservation to cover incidentals during your stay. Your feedback or the service issue is discussed with the front office team to improve our performance. We hope you will choose us again so that we can have another chance to provide you with the seamless visit you deserve. Sincerely, Hotel Managemen... read more
No breakfast and no amenities. Horrible experience.
Business response:
We are sorry our complimentary breakfast offerings did not meet your satisfaction. When we receive this type of valuable feedback, it is always shared with our Brand Leaders so they have knowledge of our guests' desires regarding breakfast choices and assists them in determining new future offerings. Thank you for your feedback, and please consider staying with us again. Sincerely, Hotel Management
Poor so so poor This hotel room was so dirty it was hard to believe the bed had so much hair on it the pillows had some sort of stans
Business response:
Rolando, We apologize for the cleanliness issues you encountered in your room. Please be assured that we have discussed your concerns with our housekeeping team, and we’re working with them to reiterate the importance of our daily checklists to make sure this isn't repeated. We hope you will give us another opportunity to provide a better experience on your next stay. Sincerely, Hotel Management
Frequently asked questions about Extended Stay America - Denver - Park Meadows
How is Extended Stay America - Denver - Park Meadows rated?
Extended Stay America - Denver - Park Meadows has a 3.5 star rating with 1,724 reviews.
When is Extended Stay America - Denver - Park Meadows open?
Extended Stay America - Denver - Park Meadows is open now. It will close tomorrow at 12:00 a.m.