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Extended Stay America - Denver - Tech Center South - Greenwood Village
- Hotels
- Greenwood Village, CO
About this business
Location details
9253 E. Costilla Ave., Greenwood Village, CO, 80112, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Business response:
We are sorry to see your stay did not go as expected. If there is anything specific that we could have done better please contact us directly at the site. We appreciate you taking the time to give us your feedback and hope to serve you better in the future.
Business response:
We are sorry to see the stay did not go as expected. We appreciate you taking a moment to let us know where we can improve and look forward to doing a better job in the future.
Was very run down but clean for what it was. Bed was horrible!!
Business response:
We are sorry to hear you had such a negative experience. We do our best to ensure each guest has the best experience possible and we are disheartened to see that we fell short in your case. I will share your thoughts with my staff and work harder to ensure other guests have a better stay based upon your comments. Thanks again for taking the time to share your experience.
We didn’t like the fact that room wasn’t ready at check in time. We had to wait until 7:30 pm to be checked.
Business response:
We apologize for any inconvenience you may have experienced at the hotel. We do our best to ensure all guest rooms are ready in a timely fashion and ensure they are clean. We hope to better in the future and will use you comments to improve guest experiences for all future customers.
They advertised on Expedia that they had rooms with 2 beds available. When we arrived they were all sold out of that room type. They then canceled our reservation. Additionally, the facility smelled bad and the carpets were dirty.
I used this hotel for a 3 night stay for my employees. I was embarrassed to learn that there were bags of trash left in the hallways that were not picked up in timely manner. Not only was it unsightly, but it smelled bad. I will not be using this hotel again.
Business response:
We appreciate you giving us your feedback on what your employees observed while staying with us, we are sorry to see they had such a negative experience and will take your comments and distribute to the employees in hopes of solving this area in the future. If there is anything else that you wanted to mention about their experience please do not hesitate to reach out to the property directly.
This hotel overbooks and then cancels your reservation even if you call them and let them know you will be late. Never heard of a hotel doing this. They. Are. Awful.
Business response:
We are sorry to see that we were unable to accommodate your reservation. It is important to us that we address this directly with you so if you wish to contact us we will look into how we can compensate you for your inconvenience.
Frequently asked questions about Extended Stay America - Denver - Tech Center South - Greenwood Village
How is Extended Stay America - Denver - Tech Center South - Greenwood Village rated?
Extended Stay America - Denver - Tech Center South - Greenwood Village has a 3.3 star rating with 1,582 reviews.
When is Extended Stay America - Denver - Tech Center South - Greenwood Village open?
Extended Stay America - Denver - Tech Center South - Greenwood Village is open now. It will close tomorrow at 12:00 a.m.