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Extended Stay America - Denver - Tech Center South - Greenwood Village
- Hotels
- Greenwood Village, CO
About this business
Location details
9253 E. Costilla Ave., Greenwood Village, CO, 80112, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Told us at 3pm our room was not ready and that it would be cleaned in 30 minutes. Turns out they never had our room that we reserved, they were overbooked so we had to take a smaller room. The room was still dirty and the bathroom had not been cleaned. No toilet paper and soap were provided in the room and there was never someone behind the desk to ask for help. Seems they have straight given up at this hotel.
Business response:
We appreciate you taking the time to give us your feedback and apologize that you had such a negative experience. We will use your comments to ensure future guest stays are better.
Room was dirty, holes in bed cover, lock broken with screws falling out. Shower had hair in it. Fights in every room around us. At one point our neighbors tossed their mattress in the hallway. We were actually scared to be there.
Business response:
We apologize that you had such a negative experience and we will take your comments and try to improve upon the stays of others. We will also address the issues that you raised in your comments. We appreciate you taking the time to give us your feedback.
First time I stayed it was ok. This last time, alot of shady people around proper all time of the night. In and out slaming doors, propping door open. 2 people dressed in black hiding in the tress east of hotel. I.will not stay there again.
Business response:
We are sorry to see that your stay was not a good one. We strive to improve the stays for all of our guests and will use your comments to hopefully improve the hotel. Thanks again for your feedback.
Not worth it in the least. Our rooms, booked through this app were non refundable. The conditions were so bad we left and forfeited our money. Elevator was broken… no rooms on the 1st floor available. Not usually a big deal but we had heavy luggage and a lot of it because: Extended stay. The room door had clearly been kicked in more than once. Everything was some level of broken & nothing appear to have been cleaned recently. How do I know? Someone else’s hair & false eyelashes were everywhere in the room. All surfaces.
Business response:
We are to sorry to see your stay did not go well. We will take your comments and use them to make the stay for others better.
Sucks asss The hotelwas so packed that we didnt get our room! They didnt give us out room money back. And the didnt try to find us nothing. They just decided to send uu away
Business response:
We do our best to accommodate all guests and are sorry to see that we were unable to accommodate you. Please contact the hotel directly to see if there is anything that can be done to refund your missed stay.
Business response:
We are sorry to see that your experience did not live up to your expectations. We will take your comments and use them to help make the experience better for future guests. We appreciate your feedback.
Business response:
Apologies that your stay did not live up to your expectations. We appreciate your feedback and if you wish to go into more detail about why we fell short please contact the site directly.
Would not recommend this location for anyone.
Business response:
We are sorry to see your stay did not meet your expectations. If there are specific comments that you could provide that would help improve other guests future stays we ask that you contact the hotel directly. Again our apologies that you did not enjoy your stay
Avoid this place at all costs. It is FILTHY!!! Beds, floors, bathrooms, elevator, lobby, it’s all gross!!!
Business response:
We are sorry to see that your stay did not live up to the standards that we are hoping to practice. We appreciate you letting us know how your experience went and hope to use your comments to improve the future stays for yourself and others.
Frequently asked questions about Extended Stay America - Denver - Tech Center South - Greenwood Village
How is Extended Stay America - Denver - Tech Center South - Greenwood Village rated?
Extended Stay America - Denver - Tech Center South - Greenwood Village has a 3.3 star rating with 1,582 reviews.
When is Extended Stay America - Denver - Tech Center South - Greenwood Village open?
Extended Stay America - Denver - Tech Center South - Greenwood Village is open now. It will close tomorrow at 12:00 a.m.