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Extended Stay America - Denver - Tech Center South - Greenwood Village
- Hotels
- Greenwood Village, CO
About this business
Location details
9253 E. Costilla Ave., Greenwood Village, CO, 80112, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Some of the staff was rude and one entered the room without knocking while we were sleeping. I will not be staying here again.
Business response:
Please accept our apologies as well for every assurance we will be working to address the concerns outlined in your review. The experience you described with one of our staff members gaining access to your room is not characteristic of the level of service our associates strive to provide. We value your feedback and will use it to ensure we are more consistent in our service levels. We hope you will give us the chance to make it up to you at a future date. Sincerely, Hotel Management
You get what you pay for.
Business response:
We apologize that your experience was not what you were expecting. If you wish to share more details of how we could have done better please contact the hotel directly.
There was a crackhead up all night screaming incoherently all night long one of the nights I stayed.
Business response:
I am sorry to see you had such a negative experience. We try our best to accommodate all guests and we apologize that we failed in the endeavor with your stay. We hope that we can get another opportunity to serve you and we have refunded the stay for the issues that you encountered.
Property was pretty disgusting. The moment you walk in it was a musky smell. The room wasn’t that clean. Found dirty towels and rags in the bathroom. The room smelled like nothing but smoke.
Business response:
We apologize that you had such a negative experience. We do appreciate you taking the time to give us your feedback and we will take your comments and make sure that no one has a similar experience. If you wish to speak more about your experience and help us improve please contact the hotel directly.
Business response:
We are sorry to see that you had such a negative experience at the hotel. If you wish to give us more feedback that can help us improve please contact the hotel directly.
This was one of my worst hotel experiences. My daughter my husband and I were driving through town and needed place to bunker down for the night. We found this place and thought it was be nice and it looked like a lot of room for our daughter and what not. Upon walking in the room we were met with a horrible smell. Okay i get it its an extended stay people are cooking i can accept it. Next we were greeted with blood stains on one of them beds. It was 3 am we were due to be back on the road at 8 am we decided no one would sle... read more
Business response:
I apologize again that you had such a negative experience. We try our best to accommodate all guests and appreciate you bringing this experience to the attention of myself. We have taken the room out of service and placed a work order to have it treated again for pests. We have refunded your complete stay and hope that future stays with our company are better and more up to the standards that we expect.
Red spot I the center of the sheets. The whole place smelled like some weird pickle smell. The room didn’t even have a shower curtain. Outside all the garbage cans were overflowing and cigarette butts everywhere. The one I stayed at in Colorado Springs was Wonderful. This one was Terrible, will never stay there again.
Business response:
Let me begin by saying how truly sorry I am to see that you had such a negative experience at our hotel. It is obvious that we do not condone your experience and I would hope that it was simply a bad day for us. I thank you for taking the time to include photos so that we can get a better picture of where exactly we failed you and I hope that you are aware that this is not the type of experience that I wish for my customers. Again thank you for taking the time to let us know where we have failed you as a customer and we will... read more
The location was convenient to restaurants and target shopping center for ease of forgotten items. The hotel was dated and required constant requests for standard amenities such as dishes, coffee maker, and bedding for pullout couch to sleep all 4 of our family members.
Business response:
Thank you for staying with us. We are sorry for the disappointment you had with our hotel policy and the overall condition of our property. Your concerns will be shared with the appropriate team to ensure a better experience going forward. We value your feedback and hope you will return so we can make it up to you. Sincerely, Hotel Management
Frequently asked questions about Extended Stay America - Denver - Tech Center South - Greenwood Village
How is Extended Stay America - Denver - Tech Center South - Greenwood Village rated?
Extended Stay America - Denver - Tech Center South - Greenwood Village has a 3.3 star rating with 1,582 reviews.
When is Extended Stay America - Denver - Tech Center South - Greenwood Village open?
Extended Stay America - Denver - Tech Center South - Greenwood Village is open now. It will close tomorrow at 12:00 a.m.