This profile has been claimed by the business owner or representative.
Extended Stay America - Denver - Tech Center South - Greenwood Village
- Hotels
- Greenwood Village, CO
About this business
Location details
9253 E. Costilla Ave., Greenwood Village, CO, 80112, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Not impressed... Was not impressed with this place. Check-in was fine, the guy at the front desk was nice, but that's about it. We were told that housekeeping only came to the rooms when we left, so if we wanted clean towels, we'd have to bring them to the front desk and they'd give us a fresh set. When we got of the elevator on the second floor, we were a bit surprised. The carpets were very dirty, needed to be severely steam-cleaned. There was a coffee stirrer on the carpet in front of our door that was still there when we... read more
Business response:
Dear Saleema, Thank you for your recent stay and for sharing your experience. We apologize for your disappointment regarding your booking and inability to provide the requested room with the bed you need. We are also sorry for all the other concerns you mentioned here. We are committed to delivering excellent service and maintaining clean accommodations for all our guests. This is not the impression we like our guests to have when staying with us, and we sincerely apologize for letting you down. Thanks again for your valuabl... read more
Terrible place overall☹️ The room was very dusty and dirty. It smelled like cigarettes so bad I’m sure everyone there smokes in the rooms every time we would leave and come back it would be worse like someone was smoking in our room. We had to clean the room ourselves because the floors and everything were so terrible. Even the towels smelled like cigarette smoke so we went out and bought our own. Then when we were packing up and getting ready to checkout they kept coming to our door to make sure we were leaving I’m not sure... read more
Business response:
Dear Mariah, Thank you for taking the time to give us feedback on your recent stay. Even though our guest rooms are smoke-free, we occasionally have violations of this rule. We appreciate you bringing this to our attention so we can address it immediately. We sincerely apologize for the inconvenience caused. If we can be of any assistance, please reach out to us directly at the hotel. It was our pleasure accommodating you, and we hope to have the opportunity to resolve any of your concerns to your satisfaction.Sincerely,Hote... read more
It's not the property it's expedia
Business response:
Dear Ayla, thank you for sharing your review. We truly care about delivering excellent service and ensuring our guests' comfort, so we are sorry for not meeting these expectations. Please consider giving us another chance on your next visit so we can provide you with a much-improved stay.SincerelyHotel Management
Dissapointing! Its a no go! Terrible! Smells, dirty. Not supplied as stated. Pick a different hotel!
Business response:
Amy, thank you for being our guest and sharing your review. We are sorry for not meeting your expectations with the in-room amenities. We also apologize for the issues you had with your guest room. We work hard to provide a clean and comfortable environment; therefore, we regret the inconvenience it caused you. We will follow up on your concerns with appropriate individuals to ensure we are well poised to serve you better in the future. We hope you will give us a chance to provide you with the flawless stay you deserve on a ... read more
Never again! Could not check in as the hotel wifi was down. Could not even verify the reservation. Made other arrangement for lodging.
Business response:
Dennis, thank you for taking the time to post your feedback. We are sorry you encountered the issues with our front desk service and your reservation, and even more that we could not accommodate you. We will discuss your comment and review this appropriately. We hope you will change your mind and give us another chance to demonstrate excellent hospitality from our team. Sincerely, Hotel Management
I couldn't check in cause they didn't pay there wifi bill. I paid for the room in advance. Spent 6 hours on a plane. I had to be up at 5 am and at 9pm was told they couldn't check me in cause they didn't have any internet. I was told to wait. I waited 2 hours and still no check in. They offered me no alternatives and not even a sorry. The lady hung up on me after I say have a good night. Expedia didn't do anything to help the situation. I had to sleep in my car cause the refund took 2 days to hit my bank. They didn't say sor... read more
Frequently asked questions about Extended Stay America - Denver - Tech Center South - Greenwood Village
How is Extended Stay America - Denver - Tech Center South - Greenwood Village rated?
Extended Stay America - Denver - Tech Center South - Greenwood Village has a 3.3 star rating with 1,582 reviews.
When is Extended Stay America - Denver - Tech Center South - Greenwood Village open?
Extended Stay America - Denver - Tech Center South - Greenwood Village is open now. It will close tomorrow at 12:00 a.m.