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Extended Stay America - Denver - Tech Center South - Greenwood Village
- Hotels
- Greenwood Village, CO
About this business
Location details
9253 E. Costilla Ave., Greenwood Village, CO, 80112, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Crappy place Horrible. Tv didnt work wasnt clean
Business response:
Julia, thank you for evaluating your stay. We are sorry for the inconvenience you had during your visit. Your feedback has been discussed with our maintenance and housekeeping team to be more diligent with their efforts so that our future guest never experience this issue. We appreciate your feedback and look forward to hosting you back soon so that we can make it up to you. Sincerely, Hotel Management
Don’t stay here The kitchen was dirty they didn’t provide cups or ice bucket or nothing the key card never worked and they wouldn’t even fix it when we called them
Business response:
Samantha, we sincerely apologize for the service and cleanliness issues you encountered during your visit. We have room inspection processes in place, and we are working with our Head of Housekeeping to see where we dropped the ball. It's our goal to provide an excellent customer experience and we hope you will give us another opportunity to prove this to you on your next visit. Sincerely, Hotel Management
It was nice and spacious but the floor was so dirty!
Business response:
Sonya, thank you for choosing to stay with us. We are glad to know that you liked some aspects of your room. However, we are sorry for the cleanliness issue you encountered in your room. We have shared your feedback with our housekeeping team and will use this as a training opportunity to improve our service delivery. We hope you will visit us again so we can provide you with a much more enjoyable experience. Sincerely, Hotel Management
Meth in my room There was a meth pipe in are room. Suposta get money back and the hotel has not done it yet
Business response:
Thank you for staying with us. We never want our guests to leave unhappy, and from your review, it is clear that we let you down. We are very sorry your stay did not live up to your expectations, and we hope you will give us another opportunity to regain your trust. Sincerely, Hotel Management
Step it up Didn't have a good variety for a continental breakfast, or didn't have a coffee or hot tea throughout the day.
Business response:
Thank you for your visit. We know how important it is to start your day off right with a good breakfast, so we are sorry the selections at our complimentary grab-and-go breakfast didn't live up to your expectations. We will certainly pass along your feedback to the appropriate team regarding food and beverage selections at our hotel. We appreciate your business and look forward to serving you again soon! Sincerely, Hotel Management
All stay America properties aim dtc area Smells bad as soon as you walk through the door the guest that they have look like drug attics towels are dingy pillows and coverings stink like a foot ball team floors in room stick room smells like cigarettes it was horrible
Business response:
Thank you for your review. We want every guest who stays with us to have a positive experience. We did not make that happen for you, and we are truly sorry. Although your experience is not typical of our service, we obviously have room to improve, and we assure you we will. We hope you will consider giving us the opportunity to make it up to you on another visit. Sincerely, Hotel Management
Don’t stay here The first room reeked of urine. They moved me to a different room. I stayed there now my skin is completely broken out. I told the staff about my body breaking out and they told me they would look into it. They never did I will never again stay here. I wish I could get a refund of my money.
Business response:
Thank you for bringing this to our attention. We take these matters very seriously and will take the necessary actions to ensure this is properly addressed. Hotel Management
Don’t stay here. Just don’t.
Business response:
Gregory, on behalf of our entire team, we would like to offer our sincere apologies for not living up to your expectations. Although we make every effort to be perfect, sometimes we fall short. We hope you will consider giving us a second chance in the future so we can provide you with the hospitality you should always expect from us. Sincerely, Hotel Management
Rough No frill, Lora of people "living" there. Can't recommend at all. If I had an SUV I would have transferred to sleep in the back. I don't have unreasonable expeditions, but this place.
Business response:
Carl, we are disheartened to read your review. Please accept our sincere apologies for the problems you encountered. You deserved a comfortable and stress-free stay, and we did not live up to your expectations. We assure you that what you experienced is not acceptable, and we will take immediate actions to provide better guest experiences in the future. We hope you give us another chance to serve you better in the future. Sincerely, General Manager
Frequently asked questions about Extended Stay America - Denver - Tech Center South - Greenwood Village
How is Extended Stay America - Denver - Tech Center South - Greenwood Village rated?
Extended Stay America - Denver - Tech Center South - Greenwood Village has a 3.3 star rating with 1,582 reviews.
When is Extended Stay America - Denver - Tech Center South - Greenwood Village open?
Extended Stay America - Denver - Tech Center South - Greenwood Village is open now. It will close tomorrow at 12:00 a.m.