Extended Stay America - Denver - Tech Center South - Inverness

Heather 

on Expedia

8 months ago

I love the staff . Manager was mean . Then I never got my deposit back and the room ceiling is caving in with moldness and I couldn’t take a shower and I killed a big cricket earlier 

Sheryl 

on Expedia

8 months ago

DO NOT STAY HERE. We checked into the room and were immediately hit with the smell of smoke and other unidentifiable smells, and ash on the bed! One bed had been partially unkempt. Hotel grounds are disgusting and have a creepy vibe to the people staying here. On the property- out on the back side of the hotel there was a homeless population, people fixing their cars and people pleasuring themselves. When I brought this up to the front desk worker- they insisted there were no other rooms, and they couldn't refund without a "... read more

Jordan 

on Expedia

8 months ago

Property is very unsanitary, lots of activity in the parking lot at night, rooms were disgusting & we did not feel safe. Booked a non smoking room and they gave us a smoking & didn’t say anything, when we went back to change rooms they locked the doors & refused to answer. Found staff in laundry area & asked about the non smoking room & they said they didn’t have any left. I cancelled the stay & had to fight to get my money back. 

Joy 

on Expedia

8 months ago

It was a hellhole and even though-we didn’t stay there, they won’t return the money we paid in advance for six days 

Heather 

on Expedia

8 months ago

Dirty 

Heather 

on Expedia

8 months ago

There is one thing in this life obide by and it’s respect, honesty and interest. I am writing this letter to whom it may concern because I’ve been treated unfairly at this time. I don’t believe in disrespect to a customer. It’s not customer service for one. It’s not respectable for #2 and it’s not reliable as far as relying on customers and keeping a business going that’s not the way a business should run. The business should always honor, respect and value and clean rooms when I got to this room it was not clean for #2 I do... read more

Andrew 

on Expedia

8 months ago

There was never anyone at the front desk I had a meeting I had to get to and got locked out of my room, and couldn’t find anyone to help. Called about 50 times no one would answer the phone ever. Tried to do an early check out (was okay with not getting a refund) and they wouldn’t even except my key as they said i wasn’t allowed an early check out. Very horrible costumer service, horrible room smells like fresh cigarettes everywhere. Overall a horrible place to stay save your money. 

Susan 

on Expedia

8 months ago

The shower didn’t work 

Sergio 

on Expedia

8 months ago

We had to move the dresser in front of the door because the lock was a joke. People arguing in the middle of the night and breakfast was oatmeal & coffee. Horrible!