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Extended Stay America - Des Moines - Urbandale
- Hotels
- Urbandale, IA
About this business
Location details
3940 114th St., Urbandale, IA, 50322, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Liked the fridge. Disliked lack of amenities, no shampoo or conditioner available. Lack of customer service, barely acknowledged when we went to check in.
Business response:
Dear Zoey, Thank you for your feedback. It’s great to hear you appreciated the in-room fridge. We regret that certain amenities did not meet your expectations and that your check-in experience felt less welcoming than it should have. Guest comfort and service are always a priority, and your comments will be shared with the team to ensure a more seamless experience in the future.Sincerely,Hotel Management
Loved
Business response:
Dear Jessie, Thank you for your feedback! We're thrilled to hear that you loved your stay with us. It's always our goal to provide a comfortable and enjoyable experience for all our guests. We appreciate your kind words and look forward to welcoming you back for another wonderful visit. Thank you again for choosing Extended Stay America, and we hope to see you soon!Sincerely,Hotel Management
Frequently asked questions about Extended Stay America - Des Moines - Urbandale
How is Extended Stay America - Des Moines - Urbandale rated?
Extended Stay America - Des Moines - Urbandale has a 3.5 star rating with 1,623 reviews.
When is Extended Stay America - Des Moines - Urbandale open?
Extended Stay America - Des Moines - Urbandale is open now. It will close tomorrow at 12:00 a.m.