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Extended Stay America - Des Moines - Urbandale
- Hotels
- Urbandale, IA
About this business
Extended Stay America Hotel Des Moines - Urbandale is located at 3940 114th St, Urbandale, IA. This business specializes in Hotels & Motels and Other Lodging.
Location details
3940 114th St., Urbandale, IA, 50322, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Business response:
Thank you for staying with us and thank you for your great review!
Business response:
Thank you for staying with us! I am glad that you enjoyed your stay.
Was easy to get to!!
Business response:
Thank you for staying with us. I am happy to hear that we were easy to get to.
Business response:
Thank you for staying with us!
Business response:
Thank you for staying with us!
Business response:
Thank you for staying with us.
Bed was really comfortable although the guy next door screamed on the phone for 2 days which made it hard to relax, there were splatters of food from the previous occupants on the cabinets, and the side lamps didn’t work. Other than that it was a good stay.
Business response:
Thank you for letting us know about your stay. I am sorry about your lamps not working.
The staff was very nice and the room was fine, but everything else left a lot to be desired. There was always people loitering in the parking lot, which kinda creeped me out and as a single woman staying there, I didn’t feel entirely safe. The elevator was gross with food on the floor. The hallway to my room was a combination of stagnant air, the smell of trash from the trash room, and food being cooked in the rooms. There was a rotting watermelon rind outside the exit stair door for the entire week I was there. The room its... read more
Business response:
Dear Tracy, Thank you for your feedback. We’re glad to hear that you found our staff and room satisfactory. However, we apologize for the concerns you experienced with the cleanliness and safety of the property. Your comments about the elevator, hallways, and loitering are concerning, and we are addressing these issues with our team to improve the environment. Your safety and comfort are our priorities. We hope to provide a better experience in the future.Sincerely,Hotel Management
Business response:
Thank you for your review. We appreciate your feedback.
Frequently asked questions about Extended Stay America - Des Moines - Urbandale
How is Extended Stay America - Des Moines - Urbandale rated?
Extended Stay America - Des Moines - Urbandale has a 4.3 star rating with 1,180 reviews.
When is Extended Stay America - Des Moines - Urbandale open?
Extended Stay America - Des Moines - Urbandale is open now. It will close tomorrow at 12:00 a.m.