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Extended Stay America - Des Moines - Urbandale
- Hotels
- Urbandale, IA
About this business
Extended Stay America Hotel Des Moines - Urbandale is located at 3940 114th St, Urbandale, IA. This business specializes in Hotels & Motels and Other Lodging.
Location details
3940 114th St., Urbandale, IA, 50322, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
fire alarm late, no ice machines, big rigs blocking exits!!
Business response:
I appreciate you taking the time to write a review of your experience with us. I am sorry to hear that trucks blocked the entrance you had wanted to use and that our staff did not explain that we use ice cube trays instead of an ice machine. In response to your feedback, I am talking to my staff about clearly explaining our hotel policies at check-in. I really appreciate you bringing this to our attention. Thank you for choosing Extended Stay Hotels. We hope we have the opportunity to see you again in the future.
Great find! A great find! Only needed the room for one night on a business trip. It was clean, the staff was friendly, and it was very affordable!
Good enough A nice enough hotel for one night on the road. Nothing special, but nothing terrible to report either. If you get the right price, you won't be disappointed.
Inexpensive, get what you pay for Staff was friendly and helpful, overall the highlight of the stay. There was an air leak under the heating unit so the room went from freezing to boiling hot constantly as the heater ran all day. Room was dark, bed was very rigid and the pillows were uncomfortable. The shower had little water pressure. The room was clean and safe, but with thin walls and loud neighbors, it was noisy
Business response:
Thank you for providing us with details about your stay. We appreciate the kind comments about our staff; however, we apologize about the heating issues you experienced. I really appreciate you bringing this to our attention. In response to your feedback I will be working with maintenance and making sure every room has a working heater. We do hope you will choose to stay with us again so we can have the opportunity to provide you with a better experience.
cheap Cool they have a kitchen
Good for me It was a good stay, Great price, Bed was good, shower was good, convenience outlets were accessible and next to the bed for charging the phone overnight. If your a traveler that don't need daily maid service, I would recommend this hotel.
Business response:
Darren - Thank you for taking the time to write a review of your stay. I truly appreciate your comments regarding the experience you had with us and all the positive things you said. The staff and I would like to thank you again for posting your review. We look forward to welcoming you back in the future.
Clean & Quiet... Clean, no frills extended stay. Not a lot in the neighborhood but very convienant for my purposes.
Business response:
Brian - Thank you for telling us about your stay. We are happy to hear that our location was convenient for you and that you had an enjoyable experience with us. Thank you again for your review. We hope to see you again in the future.
Frequently asked questions about Extended Stay America - Des Moines - Urbandale
How is Extended Stay America - Des Moines - Urbandale rated?
Extended Stay America - Des Moines - Urbandale has a 4.3 star rating with 1,145 reviews.
When is Extended Stay America - Des Moines - Urbandale open?
Extended Stay America - Des Moines - Urbandale is open now. It will close tomorrow at 12:00 a.m.